About
Overview
BBB Accreditation & Rating
About This Business
Through our network of insurance agencies, Tower Hill offers homeowners, mobile homeowners, rental property, condominium, renters, commercial, and flood coverage.
Our affiliated insurance companies include the following carriers: Tower Hill Insurance Exchange, Tower Hill Prime, Tower Hill Preferred, Tower Hill Signature, and Tower Hill Specialty. Tower Hill is headquartered in Gainesville, Florida.
BBB Accredited Since: 4/10/2013
Years in Business: 53
Products and Services
Commercial Lines: homeowners associations (HOA), commercial residential, office/retail, hotel/motel, self-storage facilities, and manufactured housing communities.
Business Details
- BBB File Opened:
- 6/7/1994
- Business Started:
- 1/1/1972
- Business Started Locally:
- 1/1/1972
- Business Incorporated:
- 3/30/1973
- Type of Entity:
- Corporation
- Alternate Names:
- Tower Hill Insurance
- Omega Insurance
- Tower Hill Prime Insurance
- Tower Hill Preferred Insurance
- Tower Hill Select Insurance
- Tower Hill Signature Insurance
- Business Management:
- Mr. Don Matz, President
Additional Contact Information
- Principal Contacts
- Mr. Don Matz, President
- Additional Phone Numbers
- Other Phone: (800) 342-3407
Licensing information
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB records show a license number of W032176 for this business, issued by Department of Financial Services. The expiration date of this license is 2/28/2025.
Department of Financial Services
101 E. Gaines St.
Tallahassee FL 32399
Additional Information
- Payment methods
- Tower Hill accepts payment by check, e-checks, and the following credit cards: VISA, MasterCard, Discover, and American Express. A range of payment options are available for customers, including automatic payment withdrawal plans. Customers may submit payments by mail, phone or online through the company’s secure portal at www.THIG.com.
- Refund and Exchange Policy
- On cancelled policies, premium is refundable only on a prorated basis.
- Other Resources
- Florida Department of Financial Services
200 East Gaines St.
Tallahassee FL 32399
Phone Number: (850) 413-3137
http://www.flofr.com/StaticPages/VerifyALicense.htm
[email protected]
Latest Reviews
Deborah P
"This insurance company does not return calls and does not keep its word when dealing with their customers! After submitting an application for house insurance as of 3/1/2025 (due to previous insurance company leaving the state) we were accepted with the yearly premium paid in full." ... Read full review
AGNES R
"This company has unlawfully obtained a copy of my consumer credit report although I placed a freeze on them. I requested a copy of the permission they obtained from me but they have failed to provide such form."
Katie B
"Our insurance premium is over 5K after years of massive increases which is incredibly high compared to other companies. I was shopping for other insurance when a hurricane hit and we lost our appliances, flooring, have roof damage and lost several 10s of thousands in property damage which we were told should all be covered." ... Read full review
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