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Customer Review Ratings
Average of 231 Customer Reviews
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Review fromEugenia D
Date: 05/22/2025
Excellent sales and installation. ****** was friendly and professional- my hurricane shutters are secure and look beautiful. Thank you so much - it was hot out there and ****** worked hard to get them all up in 2 days.Review fromJeff T
Date: 05/21/2025
The entire process was extremely simple and timely. From sales rep to install and all involve in between was amazing. If we had concerns or questions communications with applicable departments was stellar. Mr Rubio was excellent with his No-Pressure sales and answered all questions and later concerns after deposit was submitted. Storm Smarts engineer was also helpful with general information and specifications on our applications. Miss Jenny *** ****** was outstanding with her information on whom to contact when we had further questions between stages of the process. Also, it’s notable that Juan, our installer, was fantastic. He too listened to our last minutes inquiries ensuring us things were good to go and surly deserves acknowledgment. The entire team we had communication with were all patient, knowledgeable, courteous and professional. Lastly, to aluminum accordion shutters are great looking, extremely strong. Thank you Storm Smart.
Storm Smart Building Systems, LLC
Date: 05/22/2025
****, thank you for the amazing review. We are pleased to hear you had an amazing experience with numerous members of our team. Thank you for trusting Storm Smart with your storm protection needs.Review fromDIANE B
Date: 05/14/2025
The hurricane screens that were just installed in my new villa are perfect! I had the same screens in my former home, and would recommend them to anyone who wants protection from sun, wind and rain! Thank you, Storm Smart!Storm Smart Building Systems, LLC
Date: 05/15/2025
Thank you for the great review! Thank you for continuing to trust Storm Smart with your storm protection needs.Review fromwilliam s
Date: 05/08/2025
storm smart is a great company to work with. from the sales person, to the office, to the fantastic installer ****, it was a great experience. **** inftalled shutteers and screens in the **** and each window by himself in the span of two days and clean up the whole job.Storm Smart Building Systems, LLC
Date: 05/09/2025
Thank you for the great review! We are pleased to hear you had a great experience with the Storm Smart team as a whole. Thank you for trusting us with your storm protection needs.Review fromAnn Marie S
Date: 05/05/2025
**** was on time, professional, thorough, efficient, and courteous. The shutters look lovely and I am very pleased!Storm Smart Building Systems, LLC
Date: 05/06/2025
Thank you for the great review *** *****! We are pleased to hear you had a great experience with your installer ****. Thank you for trusting Storm Smart with your storm protection needs.Review fromIsabel A
Date: 04/22/2025
The shutters look wonderful, installation was flawless, installer Aaron was amazing, professional, efficient, careful, and so nice explaining and answering every question! Highly recommend Storm Smart and all the employees we met with the process was seamless and easy!
Storm Smart Building Systems, LLC
Date: 04/24/2025
Thank you so much for the fantastic review! We're thrilled to hear that you love your new shutters, and that the installation process was smooth and flawless. We truly appreciate your recommendation and are grateful for the opportunity to serve you.Review fromLisa S
Date: 04/21/2025
Everything went well. Our installers were super polite, as were all we dealt with.Storm Smart Building Systems, LLC
Date: 04/22/2025
Thank you so much for your kind words! We're thrilled to hear that everything went smoothly and that our team made a great impression.Review fromCamille I
Date: 04/03/2025
It has been 1 yr since installation have had four issues with this product, as well as trying call after call just to schedule some one to come out as fix the issues. Their office customer services is one of the worst Ive ever had issue with. This is so out of my character to do this but there is no integrity at all .. they have hung up on me while I wait for service response .. again 4 times in less than a year. ??? Id advise others to look elsewhere. Good product in the wrong companys handsReview fromSuzanne T
Date: 02/20/2025
We signed a contract 6-8-2023 for installation of hurricane screens and impact windows to the tune of nearly $30K. The contract states one year warranty on products even though these are all considered outdoor fixtures with exposure to elements. The screen enclosure was completed in September 2023 and the windows December of 2023. This was all as a result from damages from Hurricane ***. Zero forward and we have been through a second storm Hurricane ******. I noticed corrosion on the crank rod of the screen system and then after another rebuild upon washing ether windows we detected leaks in the double panes.We called and were to discuss the defects and were told it would require two service calls at $165/each even though both screens and windows were on the same contract. We look at this as poor customer service on their part since it is defective products. If this was from our neglect, that would be one thing but we have now been through two storms and two rebuilds and purchased in good faith for our own protection only to find out it was again a bait and switch. I ask that the BBB look into this complaint to advise what our recourse can be. I would not recommend this company in the future to anyone based on the poor customer service we received.Thank you in advance for your consideration.******* ******Review fromBetsy C
Date: 01/25/2025
Very organized company. Great product. Our installers, **** and ****, were awesome. Their workmanship deserves recognition. They left our home spotless each day when they left. We couldn't be happier with the quality of their work.Storm Smart Building Systems, LLC
Date: 01/27/2025
Thank you so much for your 5-star review! Were thrilled to hear that you had a great experience.
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