Reviews

This profile includes reviews for Sixt Rent a Car, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Sixt Rent a Car, LLC has 112 locations, listed below.

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  Sixt Rent a Car, LLC

  PO Box 8188 Fort Lauderdale, FL 33310-8188

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  Sixt Rent a Car, LLC

  3900 NW 25th St STE 414 Miami, FL 33142-6705

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  Sixt Rent a Car, LLC

  1366 S Federal Hwy Pompano Beach, FL 33062-7209

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  Sixt Rent a Car, LLC

  1610 Washington Ave Miami Beach, FL 33139-3107

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  Sixt Rent a Car, LLC

  279 N Federal Hwy Boca Raton, FL 33432-3923

Review Details

• Review fromRyan S

  Date: 05/21/2025

  They lied to me. When picking up the vehicle there was a line and I had my wallet packed away in my bag. I said it would take me a few minutes to fish it out and ******** stated that I could use a card for the time being and then actually pay with a different card when returning the vehicle. I go to return the vehicle and suddenly the option isnt available. Al was very rude about it and stated that because their system was new they didnt have the option. I tried to call customer service but they stated that they cant do any financial transactions and only the branch could.

• Review fromJohn K

  Date: 05/20/2025

  Rented a *** X7 family car for 7 of our family guest at *************** in March 2025. Leaving the airport the odor of marijuana started to fill the car. The second day we drove to ********** with windows down due to the horrible smell. Once we arrived at the beach we did a thorough search of the car and found used marijuana joints under the drivers seat. Upon our return to ******* that evening we called Sixt to request a new vehicle and when they asked for a reason it did not Suprise them and stated it happens a lot. After a week of using the car and returning it they issued us a statement that they rim of the car was damaged and provided a picture with no damage but stated the rim edge was damaged (curb rash). I wrote them a response that at no time did we drive the car in any manner to cause wheel damage. They did not provide any estimates or authorize repairs on the **** Fast forward to today, two months later, they issued us a Fleet Response letter for repairs cost we have to pay and provided a picture of the rim with a circle that shows no damage or scratches. This company is illegally exploiting money from its customers and I intend to have Sixt black listed from the company I work for.

• Review fromTimothy M

  Date: 05/13/2025

  False Damage claim scam. Rented a ***** cx5. Every body panel on vehicle had scratches and chips. After returning vehicle I received and email for damge claim of $808 for a 5cm to 10 ** **** scratch on lower front bumper cover. Couldnt do a proper inspection of vehicle due to being parked on dark parking garage. Never would have found it among all the other scratches on vehicle

• Review fromIvan M

  Date: 05/07/2025

  ****! ****! ****! I rented a vehicle from the **** Rental location in the Galleria area of *******, ** on Mat 3, 2025. I filed out the pre-paperwork online to decline all additional add-ons. Once in the office for pick-up, the attendant attempted to sell me the add-ons I had already declined, utilizing every scare tactic on the books. I instructed the attendant that I did not want any additional services. I videoed the vehicle before and after, but magically they are attempting to attach damage to the vehicle's rear window after turn in. No one from the company reviewed the vehicle prior to or after rental because they had one employee attending to multiple customers. Make sure you take a video of your vehicle.

• Review fromHugh B

  Date: 05/05/2025

  I rented a car from ******************** in April of 2025. Pick up and drop off went smoothly. Three weeks after we returned the car we got an email that said damage was done to the vehicle during our rental. They sent before and after pictures illustrating the damage. There was only one before picture, and it was a dimly lit and you couldnt see damage even if it was there because the picture was so dark. There were several after photos that were well lit and showed a 5 centimeter scratch in the very corner of the photo. Upon closer look, both the before and after photos were time stamped with the date of March 7, 2025, which was a month before we rented the car. Also we returned the car to a different location than was described on the photo timestamp. The company was fraudulently trying to get money out of us. Had we not taken a close look we would have paid $757 for a 5 centimeter scrape that we didnt cause. Beware of this company.

• Review fromAlazar F

  Date: 05/04/2025

  
  
  Sixt has the worst customer service I’ve ever experienced. I was blacklisted over a $4 toll that I was never informed about and have never received proof of. I’ve called customer service multiple times over the past year, and every time they promise someone will email me — but no one ever does. You can’t reach the right department, and the reps on the phone can’t give you a direct email or contact. You're stuck in a loop with people who can’t help you and won’t escalate your issue. To make things worse, I once had a confirmed reservation with them, but when I arrived at the rental location, they told me I couldn’t rent — with no explanation. Total waste of time. If you value clear communication and basic customer support, avoid Sixt at all costs.
  

• Review fromFrederick D

  Date: 05/03/2025

  They keep your money when they make mistakes. Bad business.

• Review fromAnnette W

  Date: 05/02/2025

  My grandson rented a vehicle and I used my major credit card as deposit. A month after he returned the vehicle, the company charged my car twice and would have done so a third time had I not blocked it.

• Review fromMark M

  Date: 05/01/2025

  2 Day rental out of *********, drove the car to and from Condo I was staying at and parked in covered garage. Received invoice that everything was paid and 2 days later an email with a stock picture I found under SIXT scam via ****** showed up with and estimated bill for $750. Called customer support two times, both times as soon as agent helping responded that I was all set and they had no record of any damage and car returned full of gas, the calls disconnected. The bill is supposedly due in 5 days. I'm not paying, paid for insurance through 3rd party and with Sixt. DO NOT RENT from SIXT

• Review fromHarikrishna D

  Date: 04/29/2025

  I rented car at *********************** and return my car without any damages. When I rented there was no walk over the car by any person. But when I return the car there was no claim about any damages I did. After a month or so I received that there were damages to car and I need to pay $1981.25. This is a fraudulent car rental company. Please do not rent from this company. I was reading that there are multiple this kind of harassment report to consumer.