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About

About This Business

BBB Accredited Since: 4/26/2010

Years in Business: 17

Photos and Videos

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Business Details

BBB File Opened:
4/22/2010
Business Started:
10/17/2007
Business Started Locally:
10/17/2007
Business Incorporated:
10/17/2007
Type of Entity:
Corporation
Alternate Names:
Blue Group Consultants, Inc.
Luxury Villas, Inc.
Related Businesses:
Orlando Vacation Homes, Inc.
Business Management:
Leigh Bateman, Vice President

Additional Contact Information

Principal Contacts
Leigh Bateman, Vice President
Customer Contacts
Leigh Bateman, Vice President
Terri Bateman, President
Glenn J. Bateman, Treasurer
Myeisha Barclay, Marketing Specialist
Reina Soto, Director of Sales, Marketing and Bis Development
Fax numbers
Primary Fax: (866) 796-3323
Additional Phone Numbers
Other Phone: (407) 552-6155
Additional Email Addresses
Primary: Email this Business
Complaint: Email this Business

Licensing information

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Additional Information

Refund and Exchange Policy
All reservation deposits are non-refundable, which is 20% of the reservation total.

All cancellations must be received in writing and are subject to the following penalty fees, which are percentages of the total cost of the reservation:
- 20% from initial date of booking up to 45 days prior to the arrival date
- 50% if less than 45 days prior to the arrival date
- 75% if less than 30 days prior to the arrival date
- 100% if less than 15 days prior to the arrival date

The Guest reserving a specific property for specific dates. The dates and the property cannot be changed, doing so would effectively cancel the original reservation, and so the cancellation policy would apply.

If the length of stay is reduced from the original dates, the cancellation policy will apply to the nights that have been canceled.

Cancellation of the arrangement due to non-payment of the balance by the due date will result in the loss of all monies.

Magical Vacation Homes regrets that they are unable to waive any of the cancellation charges above, whatever the circumstances. Please consider trip insurance against unforeseen cancellations for your Florida vacation.
Other Resources
Florida Department of Business & Professional Regulation
1940 N Monroe St STE 50
Tallahassee FL 32399
Phone Number: (850) 487-1395
www.myflorida.com/dbpr

Latest Reviews

  • Steven s

    "We rented the following condo: Property: ******* Unit ID: ******* Arrive: Jan. 30, 2025 Depart: Feb." ... Read full review

  • Deborah P

    "We have stayed there nd had a number of issues, to be fair they fix whatthey could but we are shocked that we paid for a service that we not recieved and they wil only give us a refund if we sign a contract stating that nothing was wrong, that we will not put anything on social media 9or delete within 5 days) and mainly that they have not anything wrong and that contract is "not limited" to the dates and the proeprty that we stayed, so basically they can use it in teh future if we stayed again, so basically i feel blackmailed to get a refund.We arrived and we paid extra in advance ($480) for the pool to be heated." ... Read full review

  • Shacotah T

    "Disgraceful that their good will gesture of compensation is contingent upon removal of your honest review. MVH should welcome honest reviews if they are confident guests are checking into properties that are up to standard." ... Read full review

View all Reviews

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