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Business Profile

Computer Hardware

Geeks On Site

Headquarters

Reviews

This profile includes reviews for Geeks On Site's headquarters and its corporate-owned locations. To view all corporate locations, see

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Geeks On Site has 33 locations, listed below.

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    Customer Review Ratings

    4.57/5 stars

    Average of 115 Customer Reviews

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    Review Details

    • Review fromMary S

      Date: 07/13/2022

      Around the turn of the century I bought my first computer, and I subscribed to Geeks on Site shortly afterward, They have solved many problems for me since then, and provided many tune **** I wouldn't be without the service. **********************

      Geeks On Site

      Date: 07/18/2022

      Thank you for being a loyal Geeks for Life member, Mary!
    • Review fromJacqueline C

      Date: 07/13/2022

      I think they are a great company. My computer had viruses and they were able to remove them remotely. I do have a problem with some emails being flagged as spam when they are not. The problem should resolve as I continue to open them..

      Geeks On Site

      Date: 07/18/2022

      Hello Jacqueline! We are glad we fixed your virus issue already. If you need assistance with your email, we'd be happy to help.
    • Review fromNadine Z

      Date: 07/12/2022

      He came on time , fixed the problem also made a suggestion to connect Ethernet cable to my computer. I am 86 yrs old and he treated me like his grandma( very patient and kind)

      Geeks On Site

      Date: 07/13/2022

      Hello Nadine, We thank you for taking the time to leave a review here. Let us know if we can be of help, anytime you need us.
    • Review fromDuane R

      Date: 07/11/2022

      Great customer service and did well to keep my computer up to date

      Geeks On Site

      Date: 07/12/2022

      Hello Duane! Thank you for using Geeks on Site!
    • Review fromJanet L

      Date: 07/08/2022

      Geeks have been helpful to me. They do a monthly tuneup if I order it. However, I did n't appreciate the sales pitch they gave me for buying a new computer when I don't need one.I pay for an annual membership and only pay for additional software when needed. When I do need a new computer I will probably order if from them as their estimate was a good one.

      Geeks On Site

      Date: 07/11/2022

      Hello Janet, thank you for your feedback. We appreciate you being a subscriber and will be here to help whenever you need us.
    • Review fromJanice M

      Date: 07/08/2022

      Have used Geeks On Site for servicing on-line for years. Recently purchased a laptop thru them. Service agent was prompt, courteous and quickly set us up. Addressed all of our concerns. Not being too tech savvy ourselves - we felt comfortable and secure knowing that we had an expert at our hands. Five Star rating from us (if you had more stars - we'd rate higher!)

      Geeks On Site

      Date: 07/11/2022

      Hello Janice! Thank you for your kind review- we are happy to help you!
    • Review fromMARGARET P

      Date: 07/07/2022

      I have had excellent service with their company in *******. The first time I used them my computer had been compromised. Someone very knowledgeable about computers recommended them to me. The first time I called them, they were able to remotely repair my computer at that time without me having to take it in. I have not had any problems since then. I also have monthly tuneups with them which keeps my computer in good working condition.

      Geeks On Site

      Date: 07/11/2022

      Hello Margaret, thank you so much for being a Geeks for Life subscriber! We are so happy to hear you are problem-free.
    • Review fromMarvin P

      Date: 07/07/2022

      They do an excellent job of keeping my computer in good operating order.. The readily help resolve any issues that I have. I subscribe to the monthly service and am pleased with the way they operate. They respond quickly to my requests. I would recommend them to anyone with computer problems.

      Geeks On Site

      Date: 07/11/2022

      Thank you for your review, ******! We look forward to helping you anytime.
    • Review fromCammise M

      Date: 07/06/2022

      This company does a great job being proactive in addressing tech issues and educating users along the way. Staff are also friendly and responsive.

      Geeks On Site

      Date: 07/07/2022

      Hello Cammise, thank you for taking the time to leave a review. We are here to help whenever you need us.
    • Review fromFranciel G

      Date: 07/05/2022

      They do monthly tuneups on my computer. Ive never had a more serious problem to put them to a test.

      Geeks On Site

      Date: 07/06/2022

      Hello Francel, we hope you never have to have a serious issue! Thank you for being a subscriber

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