Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Tree Services

SuperScapes

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Tree Services.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromJordan P

    Date: 04/16/2024

    e had ***** come out to give us our 3rd quote on a very large hedge that has not been trimmed for years. It's approximately 60' long x 10' tall x 8' wide. He gives me a $2000 quote which he broke down. He said it would be 1 dump load. I questioned this immediately and said it would be 2 loads. I did landscaping for about 1.5 years so I have a pretty good idea of what I'm talking about. He assured me it's going to be 1 load because he has a big trailer. This quote we received is $200 less than one company and $500 less than another. So we agreed for his company to come out and get started when they could. We have him half up front $1000 and he said he'd work with us for the second half of two $500 installments because money is tight for us at the moment. I was thrilled! Two days pass, his guy shows up to get started, we receive a text that it's going to be an extra $600 to get the job done because it will in fact be a 2 load job just like I said and he needs an extra guy. Now his $2600 bid is the highest we've received. We decide we want our money back so we can go with another company. He says there will be a 15% charge for invested expenses. But he will send the money back later today. We receive a $750 payment from ***** and we're thinking what the fuck!? So I ask him and he said it's 15% of the whole job! Now I'm furious! Because of this asshat's incompetence and inability to quote a job I have to lose $250!? This guy is a ***** and shady! Never call Super Scapes ****

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.