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Business Profile

Bulk Water Delivery

Ready Refresh

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Bulk Water Delivery.

Reviews

Customer Review Ratings

1

Average of 3 Customer Reviews

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Review Details

  • Michael N

    Date: 05/19/2025

    The Primo acquisition of Ready refresh has only continued the unbelievably bad customer service. With multiple price increases per year, this service has become more expensive than it is worth. Botched orders and the inability to get a real person on the phone makes it one to avoid. Unfortunately, they make it impossible to close your account. You cant do it online and when you *** in they put you on hold and then cut you off. The worst company I have ever dealt with

  • Drew R

    Date: 11/20/2024

    This service was advertised as a comprehensive refreshment and (some) food/snack product ordering service. I mistakenly signed up and immediately realized there was nothing that we could order from them except the refills on 5-gallon jugs. Did a little research into their company and saw all of the litigation and class action information and started looking into how to close my account. Proceeded to skip orders because I did not have the time to go through cancellation. Apparently I'm not the only one having trouble closing my account. The website/portal uses visual hierarchy manipulation and dark patterns to make it difficult to cancel your subscription. You're forced to call where you wait on hold (I waited 20 minutes) and the first ****** is only there to transfer you to employee retention where they attempt to keep your business instead of doing what you're asking. They gave me a cancellation number and we agreed, there was no outstanding balance, but now I am receiving invoices after my account is supposed to be closed. DO NOT SUBSCRIBE TO READY REFRESH! USE ANOTHER SERVICE!

  • Paul R

    Date: 09/12/2024

    Hi ****, ReadyRefresh will deliver your order on 09/11/24. Have empty 3 or 5 gallon bottles? Please leave them out for us to pick up. Visit us: ********************************************* ReadyRefresh: Hi ****, Your upcoming delivery has been rescheduled to 09/12/24. To view or adjust your order, login to ReadyRefresh.com ReadyRefresh: Hi ****, Your upcoming delivery has been rescheduled to 09/13/24. To view or adjust your order, login to ReadyRefresh.com ReadyRefresh: Hi ****, Your upcoming delivery has been rescheduled to 09/14/24. To view or adjust your order, login to ReadyRefresh.com

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