Reviews

Review Details

• Review fromD. Y.

  Date: 04/29/2024

  Fining $1000 for violations dismissing the $100 daily fine is improper and against the bylaws and FL. state statutes. I have correspondence of approximately three years showing malfeasance. I've filed complaints with the *** and state attorney general. *************************** and NCM is dispised in my community as he regularly gaslights, charges improperly knowing full well, is discriminatory, practices targeting and defamatory behavior of which I have all documented. Don't let the name fool you. *************************** is strictly out for profit.
  

  Neighborly Community Management LLC

  Date: 05/02/2024

  Maam,

  Neighborly Community Management is sorry to hear your disapproval of our services to your associations 271 single-family Lots. We truly enjoy working with the board of directors and the vast majority of the homeowners who take great pride in the care and maintenance of their Lots.

  Your review stated concerns about the $1,000 fine you received on your Lot in March 2023. When the Board approved your $1,000 fine in January 2023, the matter had been a noted issue since May 2022, roughly 8 months. Four letters were mailed to you on the subject, and you received a fifth letter after the Board approved the fine, providing information for your scheduled hearing before the ***************** This was your opportunity to express why you felt the fine/issue was unjust.

  As you seem to have extensive knowledge of the fining program in the state of *******, Im sure you know management companies like ours do not have the authority to fine homeowners. I believe your concerns about the fine you received would be better addressed with your homeowners association, which has the authority to fine Lots within your HOA.

  Multiple times you have communicated to our staff that you have conferred with counsel,yet we still have not heard from him/her. As stated before, please provide him/her our office email and we are happy to have this matter escalated properly.

  In your review, you claim you can prove malfeasance. Acts of malfeasance are illegal and cause physical or monetary harm; these acts should be stopped immediately when proven. If you and your counsel believe there has been a case, I am not sure why there has been any delay in your counsel reaching out to us or the HOA.

  In this review, you stated I've filed complaints with the *** and state attorney general. Neighborly Community Management is very interested in these complaints as no communications have been established by either the *** or the state attorney, leading us to believe the complaints were not filed or they were quickly dismissed due to unsubstantiated evidence.

  Neighborly Community Management hopes any readers, especially those currently serving on their associations board and seeking a new association management company,will visit us at www.NeighborlyMgt.com.  Our staff at Neighborly Community Management works under the direction of the board of directors while carrying out the tasks agreed upon in the management contract.

  D. Y.

  Date: 05/02/2024

  1. NCM is quite aware that our community dislike the way your office conflicts itself. 50 or so upset members arrived at a monthly meeting in 2023 to confront NCM and the ***** of ********* at the time, instead NCM/GW called off the meeting and left. I won't be participating in pretending. I encourage others to ask homeowners that have had regular dealings at ****************** with NCM and ***************************. 2. During NCM involvement, the ************* basically an arm of NCM as the Arc does not follow protocol to reveal their decision at a hearing to the homeowner as is proper. Also, no homeowner I'm aware of has had an online option to attend the meeting, a requirement. Both are contrary to NCM leadership which contradict state regulations.3. Fining $1000 out of the gate is improper for violations. State regulation has a fine of $100 a day, NCM appears to not ever exercise, overlooking the hearing, remedy, notice, time then fine protocol to be on such date. NCM does not adhere to this order if conduct. After I paid my improper fine of $1000, where later *************************** dismissed a certified debt letter for $900, neighbors shared with me they had this same conversation with GW but he choose to continued this improper protocol where I was tricked to send in my $1000 in ******. Due to a small increase in quarterly 2024 ***************, my acct was short of $7.51 on April 1st, on April 5th, NCM emailed that I had this small balance, on April 6th, NCM fined $25. Pure greed on top of a barely there notification and unreasonable notice, timing and is excessive, from my view. I asked GW/NCM on the bylaws page and paragraph on "reasonable timing/fees" but NCM choose to be dismissal, evading this straight forward question, instead choosing to be evasive suggesting I contact a lawyer. NCM and ******************************* evasive and secretive management style is undesirable. 4. I have approximately two years worth of emails where GW/NCM has been exercising in regular, obvious selective enforcement dismissing standards of the builder's vision in a community where there is little to maintain. As a licensed entity, NCM is blatantly unprofessional when steering away from the bylaws and state regulations.

• Review fromMarvin J

  Date: 12/10/2022

  Never in my life, even after living in all parts of the country, have I ever had any issues with my HOA. For the past year and a half, it has been repeated bullying and harassment by Gabe of Neighborly Community Management. I got letters and late fees and legal fees for apparently a couple weeds in my lawn. Some grass goes dormant in winter, but he still comes after your money. I feel he was trying to run the bogus fees up so he could foreclose my house.
  

  Neighborly Community Management LLC

  Date: 12/27/2022

  Sir,
  Neighborly Community Management is sorry to hear your disapproval of our services to your association’s 1,139 single-family Lots.
  Neighborly Community Management hopes any readers, especially those currently serving on their association’s board and seeking a new association management company, will visit us at *********************.  This review outlines just how well Neighborly Community Management performs our contracted services.  Our staff at Neighborly Community Management works under the board of directors’ guidance while carrying out the tasks agreed upon in the management contract. In doing so, management companies will never be liked or supported by all; this is the nature of our business.
  However, we took the time to review the owner’s Lot’s history for all reading this review and response. We disagree that our business was in any way responsible for “repeated bullying and harassment.” Instead, there were nine photographs of the lawn on the Lot from August 26, 2021, to August 1, 2022. These photographs reflected the compliance matter pertaining to “Lawn Bare/Weeds.”
  Per the association’s compliance enforcement policy, the staff of Neighborly Community Management ensured letters were mailed to the owner and that the Lot was turned over to the association’s attorney when the compliance matter had not been appropriately addressed.
  Additionally, as the association's manager, we are responsible for informing a board if their association’s governing documents allow the board to assess individual Lots with attorney fees originating from compliance matters. Neighborly Community Management informed your board this was allowed; the board directed Neighborly Community Management to assess each Lot appropriately, which is why, as the owner stated, they “got letters and late fees and legal fees.”
  In short, Neighborly Community Management did its job as directed, which is the expectation from all associations we contract with.

• Review fromShelton O

  Date: 09/06/2022

  Our neighborhood is currently managed by Neighborly Community Management LLC. We are very happy with the manner that NCM manages our community, enforces the rules as stated in our HOA guidelines, and treats all homeowners equally per fair housing guidelines. We have owned homes in several HOA communities in the past and none of them compare with NCM. Either they were corrupt in some manner and/or extremely passive in holding homeowners accountable to the HOA rules and guidelines. Our management company representative is very easy to contact and he responds quickly with clear and concise answers to our questions and concerns. He is very knowledgeable with HOA guidelines and state laws pertaining to them. He also takes the time to explain these guidelines and is happy to educate whenever needed. We are very happy with NCM.

• Review fromRich

  Date: 08/31/2022

  Neighborly Community Management is very professional in handling the management of our community and any homeowner issues that arise. They are constantly making recommendations to the board on how to handle all issues that may arise within the community. In addition they are very knowledgeable with the state statues and our community documents which allows them to respond fairly and quickly to all homeowners and the board. Based on previous management companies we have had, Neighborly Community Management surpasses them all in knowledge and response time.

• Review fromTony A

  Date: 08/25/2022

  Professional group of people. Work very closely with HOA members with community best interest at heart. Willing to stand firm on hard decisions with fairness to everyone.
  

  Neighborly Community Management LLC

  Date: 08/31/2022

  Thank you for the great review! Transparency and fairness are so important to our company! We greatly appreciate the opportunity to serve your association and do not take the responsibility lightly.
  

• Review fromKay C

  Date: 07/21/2022

  This is a great company to work with. They are very friendly and caring, along with being very knowledgeable about the Florida state statutes and our documents. I appreciate their integrity and consistency in working with our 68 home community.
  

  Neighborly Community Management LLC

  Date: 08/31/2022

  Thank you so much. Neighborly is honored to be the manager of your HOA.