Air Conditioning Contractors
Bruno Total Home PerformanceAbout
Important information
- Additional Info:BBB files indicate that the business has a pattern of complaints concerning service issues, misrepresentation in selling practices and billing disputes. Consumers filing complaints have alleged that the business overcharged for service and parts that were covered under warranty. Consumers also have alleged that the business misrepresented the repairs that were needed.
BBB has had regular communication with Bruno regarding its complaint activity. From October 2018 through January 2019, BBB requested information from Bruno regarding the increase in complaint activity it was receiving and what actions the business was taking to eliminate the causes leading to the pattern of complaints. The business has not responded to BBB with information about any actions it was taking to eliminate the causes leading to complaints.
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