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Business Profile

Travel Agency

GuestReservations.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Travel Agency.

Reviews

Customer Review Ratings

1.03

Average of 433 Customer Reviews

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Review Details

  • Dale W

    Date: 08/08/2022

    I was led to believe I was making reservations directly through the hotel site. It wasn’t until I had entered card information and received confirmation and saw the service fees costs that I discovered that was not the case. In my option this is a deceptive and misleading act.

  • Barry S.

    Date: 08/05/2022

    Watch when booking rooms at hotel. I clicked on a Sleep Inn web site and before I saw that the link took me to a hotelvalue.com site I booked a room. I called immediately and they would no issue a refund. They even added a nondisclosure tax and service fee of $80. Total scam.

  • Susan D

    Date: 08/02/2022

    Guest reservations.com passes itself off as the official reservation site for hotels. I wanted to stay at the Doubletree in Billings. Doubletreeguestreservations.com. was at the top of the list in my search. It looked official. I’d finished and was ready to press complete, when I noticed the total was much higher than expected. They added $160 in fees for their service—a total of about $630 for two nights. The Doubletree’s price was slightly higher, but the total on the real site was $491. Guest reservations is a scam and shouldn’t be allowed. It made me wonder if I’ve fallen for their scam in the past. They count on people trusting them and rushing through the process. Don’t do it.

GuestReservations.com is NOT a BBB Accredited Business.

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