Hotels
Red Roof Inn & Suites Wilmington - New CastleAbout
Business Details
- Local BBB:
- BBB Serving Delaware
- BBB File Opened:
- 10/17/2018
- Business Started Locally:
- 1/1/2020
- Alternate Names:
- LABURNUM LLC
Additional Contact Information
- Fax numbers
- Primary Fax: (302) 428-1440
- Additional Phone Numbers
- Other Phone: (302) 428-1000
Additional Information
- Business Categories
- Hotels, Wedding Venue
Latest Reviews
Andrae W
"I have been staying at this rat hole for a little over a year from the first day I was recommended to do my stay online due to the amount of days I was staying I paid 400 dollars extra the first room they put me and my family in had holes and big mice was able to come in my room from under the AC I ask to be changed because I had to stuff things under my ac so things didn't get in I then got switched to a second room where my heat didn't work in the winter time I complaned to the front because at that point me and my child was already sick they then made us stay in that room until our next reservation which was next week they argued me because I just moved rooms and I had to move again they then put us in another room and me and my husband was laying down and our head bored dropped down with us in the bed we then moved to another room where I then started to see when ppl move out from the rooms next to us all of there rodents and mice would come in our room I asked for move traps several times from the front desk they were all very nasty the guy owner actually told my husband to shut up he's not giving us our refund for our room or deposite saying there was damages to the room which was the AC they we neca touched and it was not giving out heat it was blowing cold I will be filing a law suit against them and I want them closed down for good because it's not sanatory and the staff is very racist"
Chynna H
"I wouldn’t rate this place at all this place is extremely dirty smelly roach and mice infested really bad through the whole building , the owners don’t care I have live videos of roaches and mice I showed the owner he said he didn’t care and called the cops and said I threaten him smh all I was telling them is I need maintenance to come in my room and spray and patch up holes in the walls and fix my dresser drawer he called the cops on me and my family and lied on my husband witch was false then two days later the owner comes to my husband and apologize to him for calling the cops on him , these owners are racist they don’t like black people at all they keep locking me out the room I’m taking this court they racial profiling me my whole stay and made me feel very uncomfortable."
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