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Business Profile

Money Transfers

WorldRemit Corp. DBA Sendwave

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Money Transfers.

Reviews

Customer Review Ratings

1

Average of 3 Customer Reviews

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Review Details

  • Caroline C

    Date: 09/13/2024

    Someone needs to look into how long this company takes to refund you when you transfer does not go through for one reason or another. I initiated a transfer on August 29th, it took too long to go through so I requested a cancellation and refund on September 2nd. Today is September 13th and I still have not received my refund.

  • Casey J

    Date: 09/10/2024

    When it works, fairly ok. However had problems with issues such as them requiring all users to use app.. when i did that i had to contact tech support to enter new email and obtain new password. Almost impossible to do, considering no items on their menu for tech support. It is almost impossible to speak with someone. After 30 or do times finally got someone who helped me supposedly to enter new email. However link to get new password wasn't working and trying to get someone to help me with that became impossible. Another 20 or 30 calls where you log in a transfer number thst they never recognize. This is a very ultra poor system. Tried texting back the number when i fid receive tech support on initial call, never returned my call. This is horrible and needs to be changed assp!!

  • Celina L

    Date: 08/17/2024

    My account was closed for no reason after I reached out about 7 referral bonuses of $20 each that I never received. Sendwave’s terms of service says they must inform me why my account was closed. I’ve made the phone calls and e-mails for 3 weeks for a response and I haven’t received a call back from a supervisor or an email back. I did nothing wrong and I want my sendwave account opened back up to send my family money.

WorldRemit Corp. DBA Sendwave is NOT a BBB Accredited Business.

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