We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Storage Units

Self Storage Plus

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Storage Units.

Reviews

This profile includes reviews for Self Storage Plus's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Self Storage Plus has 15 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    • Self Storage Plus

      PO Box 25523 Washington, DC 20027-8523

    • Self Storage Plus

      2520 Oakville St Alexandria, VA 22301-1034

    • Self Storage Plus

      4650 Eisenhower Ave Alexandria, VA 22304-4804

    • Self Storage Plus

      14690 Southlawn Ln Rockville, MD 20850-1317

    • Self Storage Plus - Gambrills

      790 State Route 3 S Gambrills, MD 21054-1319

    Customer Review Ratings

    1.09

    Average of 13 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Stacey S.

      Date: 06/30/2022

      This company has raised my unit (Storage) Every six months I never signed anything stated my prices would increase every six months. These changes are done 30 days prior and you call and the constantly state price increase and there is nothing they can do. I had this unit since 2019 and the rate has increased 8 times. This is not fair! The other storage companies in the surrounding areas has not increase and if so no more then 10.00. Please do not rent a storage unit from them. Its hard when you are constantly traveling and have to worry about constant price gouging. PLEASE STAY AWAY FROM SELF STORAGE PLUS (Owings Mills and other Areas). Please!!!

    • Deikals L

      Date: 06/25/2022

      DO NOT USE THIS BUSINESS I’ve been using your service for a while and your management and employees think it is ok for random things to go missing or tempered with in my locked unit…. So bad that I have to use three locks. Getting upset causes your manager Tina DAMRON the audacity to call the cops on me about inappropriate behavior and evicted without proper court fillings. I HAVE HAD TO COMPLAIN TO THE COPS OVER FIVE DIFFERENT INCIDENTS SOMETIMES CALLING THEM MYSELF OVER THIS HARASSMENT.. YOU ARE WELCOME TO FOLLOW UP WITH OFC.s HUNGARTER OR SKIPP

    • Indya M

      Date: 06/23/2022

      I've been down financially for a little while because I had to take a medical leave from work. When I originally owed money it was around the amount of $250. I was told, I was going into auction status and I wouldn't be able to make partial payments so I went up to the facility and spoke with somebody that told me I would be okay for at least 2 days. I was also told that they would honor it because he put a note in the system and I wasn't even supposed to go into auction status yet. When the day came for me to pay, I got an email from the day before, that said I was already in auction status. My amount went from $250 to $400. Now I just paid $530 to get my unit out of auction status and nobody gave me any explanation as to why I was put into auction status 2 days early. Nobody is willing to work with me and when I called today to make my payment, I think his name was Alexander, I asked him for the corporate number and he called me by my name and told me I was going to have to find it myself. I don't like how self storage plus in Beltsville does business!! They put people into auction status early and get extra money off of them that I already don't have to spend. I have lots more important bills to pay that I cannot pay now because of the amount of money I had to pay to self storage plus. That Beltsville location, is going down ever since that woman left. There was a really nice woman who used to be the manager of that location and ever since she left, I have gotten the blues from this company. I'm looking for compensation. I wasn't even supposed to be in auction status and because of that I couldn't make any partial payments, which I could have gotten the day that I needed it if he would have told me that. I'm so disgusted by this business and the people who work there that I will continue to complain until my needs are met.

    Self Storage Plus is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.