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Business Profile

Pet Containment System

Invisible Fence

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Pet Containment System.

Reviews

Customer Review Ratings

3

Average of 2 Customer Reviews

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Review Details

  • Gabi F

    Date: 06/15/2023

    Absolutely the worst. My parents have had a fence with this company for almost 20 years. My dog is staying with my parent during an upcoming deployment, so I called to get her training. I thought the $450 I was charged for training was absurd, but I paid it upfront, and was asked to schedule 3 2-hour training blocks. At the first one, I realized what a scam this was. The “trainer” worked with the dog for less than 10 minutes. The flags she put up all fell down by the end of the day. At the second session, the person didn’t even bother to show up until 15 minutes after the 2-hour block ended. When I called to complain and try to get my money back, the employees tried to gaslight me into thinking that it was me who had missed the session for not still being available at 2:15 for my 12-2 appointment. The manager, Steffy, was rude, pushy, and completely useless. She threatened to retaliate against my parents by cutting off their service package if I challenged the charge for their completely useless and wildly misleading “training” package. In summary, find someone, ANYONE else— this company should be ashamed of existing!!!

  • Sandy S

    Date: 07/15/2022

    Update to my earlier review on7/9/22. The company has now corrected the issues that I had and responded immediately to listen to my issues and corrected what they could. To ensure that at a later date i don’t have any issues they provided a warranty policy on my account. JD ensured by phone call that I am satisfied. Thank You

Invisible Fence is NOT a BBB Accredited Business.

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