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Business Profile

Propane

Rural Gas Company, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Propane.

About

About This Business

Years in Business: 78

Business Details

BBB File Opened:
9/24/1999
Business Started:
9/1/1947
Business Incorporated:
9/1/1947
Type of Entity:
Corporation
Business Management:
Mr. Richard Rowan, Office Manager

Additional Contact Information

Principal Contacts
Mr. Richard Rowan, Office Manager
Fax numbers
Primary Fax: (203) 268-8173
Additional Phone Numbers
Other Phone: (203) 934-1465
Social Media
Facebook

Licensing information

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Additional Information

Latest Reviews

  • Kelly S

    "Do not use them they tried to scam me into buying a new oil tank upon my father's passing and I'm on disability for cancer and my dad had a tank that was for heat for the greenhouse and I had discovered it and it was totally full so I called them and they said they would credit me after I made it accessible and then I did assumed that I was ok not paying for the current balance as it was well under the amount of the credit I should have received but the day after it was removed I called because I didn't get any kind of paperwork or anything for the removal no one came to the door and I was told that it was empty and I used to be able to record phone calls for this reason but unfortunately I can't with this one but I had a person that was sitting right next to me when I first called them to inquire about the situation and she was willing to sign legal documents also two other people that had physically seen the level before the removal and I said that there was no way it was empty because my dad would have filled it prior to his unexpected passing last year and I was also told by a few employees that it's 100 percent full but they wouldn't honor their own word and started sending me emails to the point where I was told that I would be charged a 250 dollar empty tank fee for it getting to a certain level knowing that I needed a delivery didn't care that I was on disability went all winter with no heat and I told them come get your tank that is for my hot water and stove but nothing was said about the fact that I had people willing to sign legal documents instead I just got a email stating that they were going to be coming to remove the tank credited my account for the balance due because they knew they were going to be screwed." ... Read full review

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