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Business Profile

Fulfillment Services

3PL Worldwide, Inc.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromCelina M

    Date: 10/13/2022

    I purchases an inflatable hot tub from them in July 2021 and the heater started to have issues July 2022. I reached out to them via chat and received no response. I finally got an email back after several other attempts, conveniently on August 1st. Not only did they have a lot of trouble shooting recommendations and said they could not locate my order at first until I showed them the receipt. Then after a months of back and forth, I got a simple email saying that it is now outside its warranty window and could only offer me a 10% discount to buy a new hot tub. They gave me the run around when I explained again that I tried reaching out in July and they replied with I gave them the wrong email address and that is what they responded to. I never received that email or I would have responded. Just excuses so they don't have to replace a defective item.

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