Heating and Air Conditioning
Glasco Heating & Air Conditioning, Inc.About
This business has 1 alert
Important information
- Advertising Review:In May 2023, BBB contacted Glasco Heating & Air Conditioning regarding claims in its advertising.
On its website and Facebook pages the business offers a "100% Satisfaction Guarantee." Under the BBB Code of Advertising, when using the term guarantee, the advertiser must clearly and conspicuously include a statement that the complete details can be seen prior to sale. These details must disclose any material limitations on the guarantee. Advertisers should only use satisfaction guarantee, or similar representations in advertising if the seller or manufacturer refunds the full purchase price of the advertised product or service at the consumer's request. BBB suggested to the business that if its policy does not include a full refund, that is consider modifying this statement and add the terms of its guarantee to its advertising. To date, the business has not made changes to its advertising.
Its website and Facebook pages include references to "0% Financing" and "Limited-time low rates 0.99% Long term financing." Whenever a specific credit term is advertised, it must actually be available to all consumers. The federal Truth in Lending Act, as well as applicable state laws set requirements for clearly and conspicuously disclosing credit terms in an advertisement. If an advertisement of closed-end credit contains any of the following triggering terms, three specific disclosures must also be stated, clearly and conspicuously. The triggering terms are the amount or percentage of any down payment; the number of payments or period of repayment; the amount of any payment, expressed either as a percentage or as a dollar amount; or the amount of any finance charge. The required disclosures are the amount or percentage of the down payment; the terms of repayment; and the APR. If the rate may be increased after consummation of the credit transaction, that fact must be disclosed. The business did not make the requested modification to its claims.
Business Details
- Local BBB:
- BBB Serving Connecticut
- BBB File Opened:
- 6/18/1998
- Business Started Locally:
- 10/20/2016
- Business Incorporated:
- 4/6/1994
- Type of Entity:
- Corporation
- Alternate Names:
- Glasco Air Conditioning
- Business Management:
- Mr. Paul J. Russo, Vice President
- Mr. Robert J. Fresen, President
Additional Contact Information
- Principal Contacts
- Mr. Robert J. Fresen, President
- Customer Contacts
- Mr. Paul J. Russo, Vice President
- Fax numbers
- Primary Fax: (860) 282-9028
- Additional Phone Numbers
- Other Phone: (860) 549-9151
- Additional Email Addresses
- Primary: Email this Business
Licensing information
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Additional Information
- Referral Assistance
- Consumer Protection, CT Department of (DCP)
450 Columbus Boulevard
Hartford CT 06103
Phone Number: 860-713-6100
http://www.ct.gov/dcp/ - Business Categories
- Heating and Air Conditioning, Air Conditioning Contractors
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