Carpet and Rug Cleaners
Immaculate Carpet CareAbout
This business has 1 alert
Important information
- Advertising Review:In January 2020, BBB contacted Immaculate Carpet Care concerning claims in its advertising. BBB asked for substantiation and/or modification of a satisfaction guarantee, a guaranteed unbeatable prices claim, environmental benefit claims, illegible discount conditions, and the inclusion of an alleged certification from the Institute of Inspection Cleaning and Restoration.
In February 2020 the business responded to BBB’s correspondence indicating that they had no interest in addressing the outlined issues. BBB suggests consumers discuss provisions of guarantees or discounts with businesses and verify any advertised claims prior to purchase of items or services.
As of September 2023, the business has made no changes to their claims.
About This Business
Years in Business: 30
Business Details
- Local BBB:
- BBB Serving Connecticut
- BBB File Opened:
- 12/29/1995
- Business Started:
- 12/1/1994
- Type of Entity:
- Sole Proprietorship
- Business Management:
- Mr. John Giacomini, Owner
Additional Contact Information
- Principal Contacts
- Mr. John Giacomini, Owner
- Customer Contacts
- Mr. John Giacomini, Owner
Additional Information
- Business Categories
- Carpet and Rug Cleaners
Latest Reviews
John L
"I have used John for last 10 years alway very professional always on time and his crew are hard worker they move furniture they go beyond the limits for the customer I highly recommend them"
Industry Tip
More Resources
Featured Content
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.