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Business Profile

Landscape Contractors

TJB-INC Landscape & Drainage Contractor

About

About This Business

TJB-INC is a local family owned design and build Landscape & Drainage Contractor specializing in Custom Water Features, Synthetic Putting Greens, Hardscaping (walks, patios, pool decks, driveways & retaining walls), Drainage Solutions, New Plantings, Seasonal Maintenance, & Snow Removal.  We can take a project from concept to completion or any of the steps in-between.

Products and Services

Water Garden Supplies, Hardscape Lighting Supplies, Synthetic Turf/Putting Greens, Putting Green Supplies, Solar Lighting, Step,Column, & Retaining Wall Lighting, Paver Lights, Swan & Alligator Decoys, Earth Bottom Pond Supplies, Metal Garden Art, Water Garden Supplies, Hardscape Lighting Supplies, Synthetic Turf/Putting Greens, Putting Green Supplies, Solar Lighting, Step,Column, & Retaining Wall Lighting, Paver Lights, Swan & Alligator Decoys, Earth Bottom Pond Supplies, Metal Garden Art

BBB Accredited Since: 3/28/2016

Years in Business: 49

Photos and Videos

Business Details

BBB File Opened:
3/22/2000
Business Started:
1/1/1976
Business Incorporated:
5/19/1981
Type of Entity:
Corporation
Alternate Names:
www.ShopTJB.com
TJB
Ted's Job Bank Inc.
Business Management:
Dr. Ted Greiner, Founder/CEO
Mr. Robert M Greiner, COO

Additional Contact Information

Principal Contacts
Dr. Ted Greiner, Founder/CEO
Mr. Robert M Greiner, COO
Customer Contacts
Dr. Ted Greiner, Founder/CEO
Fax numbers
Primary Fax: (203) 288-3213
Additional Phone Numbers
Other Phone: (203) 287-0636
Additional Email Addresses
Technical Support: Email this Business
Customer Service: Email this Business

Licensing information

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Additional Information

Payment methods
Cash, Check, Money Order, MasterCard, VISA, Discover, American Express, PayPal, Citipay, ApplePay
Refund and Exchange Policy
If you purchased products from our store or on-line storefront: Returns accepted on unused items with original boxes within 30 days of receipt (when you receive the product). If the return procedure is not followed, your return will be refused as it arrives and returned to you. There will be a 20% Restocking fee on return orders.

If you ordered the wrong sized product and are purchasing a different size of the same item,  then we will waive the 20% charge but you are responsible for all shipping charges.  Exceptions are:  Any custom cut material (IE: Liner, Underlayment, and all synthetic turf).  Please let us know the Order # of the replacement order and make sure it is with TJB-INC not another online vendor or you will pay the 20% restocking fee on your return.

If item originally had free shipping, the actual cost of shipping and the 20% restocking fee will be deducted from the credit to the customer. Please allow 1-2 weeks for credits to be processed. Shipping & Freight charges will not be reimbursed. Returns made without following proper procedures will be charged a $5.00 fee or more for complications. 

If your order is over 30 days old and/or is returned dirty, you may be charged up to a 50% restocking/cleaning fee as allowed by Amazon.com.  Products that have been scratched, water spotted, power cords cut, modified, or otherwise not in new condition will be subject to up to the 50% fee or have the return rejected.  If the return is rejected, we will provide you with photos of the damage and allow you up to 7 days to retrieve the items otherwise they will be discarded and no refund given.

If you return items to www.ShopTJB.com, it is your responsibility to provide tracking and delivery confirmation. Items can sometimes get damaged in the return shipping process.  Please pack and protect the returned item(s).  You will be responsible for any damaged item.  TJB-INC suggests purchasing shipping insurance through whichever carrier you choose to return your items(s).  If the order is valued at $100 or more, TJB-INC recommends you insure the shipment for the value of the merchandise and ship your return with a signature shipping service. Items valued at over $75 must be returned to TJB-INC with a trackable shipping service. For items below $75, we suggest USPS delivery confirmation service. If a package doesn't arrive and you don't use a trackable method to return or if you refuse the shipment as a method of return, we may not be able to cover you under the A-to-Z Guarantee.  

TJB-INC is not responsible for lost or damaged product(s) shipped by the customer to TJB-INC.  If a damaged item is received for a return, we will take photos for you to provide as evidence for your shipping claim.  If we sent your item in a shipping container or box, please do the same if you are returning the item.  Packages wrapped just in paper tend to get damaged in transit and may be refused and returned back to you.

The purchaser is responsible for making the correct purchase for their application. Although our staff is highly trained, many customers often leave out or forget important information regarding their application hindering a proper recommendation. 

NOTE: The success of any decoy sold by TJB-INC are not 100% guaranteed to remove unwanted visitors. Shooting is the only sure fire method of control.
Other Resources
Consumer Protection, CT Department of (DCP)
450 Columbus Boulevard
Hartford CT 06103
Phone Number: 860-713-6100
http://www.ct.gov/dcp/

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