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Business Profile

Window Installation

Advanced Window Systems, LLC

Reviews

Customer Review Ratings

4.97/5 stars

Average of 154 Customer Reviews

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Review Details

  • Review fromJesse H

    Date: 05/28/2023

    This company was stellar from start to finish. From the moment joe entered our door, I knew this was going to be the company to replace our door. While the price was more than I was expecting, the service was above and beyond anything I could have hoped for. The communication was instant and everyone we ever spoke with on the phone was so kind. Rafal installed our door quickly and efficiently. He not only took the time to explain everything he was doing a long the way but amazingly overcame a few obstacles along the way that were unforseen. He was beyond nice and as someone who worked in the service industry for almost a decade, you will not find a better worker than Rafal! This company has my business for any other projects that I need and I would recommend them with the highest esteem.

    Advanced Window Systems, LLC

    Date: 05/30/2023

    Thank you for the great review, we're glad you had an AWSome experience! - The AWS Team
  • Review fromJoseph B

    Date: 05/24/2023

    I had windows installed in 2020. I shopped around and saw value in the AWS product. The salesperson came to my home and did the whole gimmicky pitch pushing towards getting the triple pane window with the special coatings. I went for it. PLEASE BE WARNED. It was not communicated to me that the triple pane window and coating will DRASTICALLY CHANGE THE INCOMING LIGHT COLOR. It always looks like it is a stormy day outside in my home now and very depressing. These windows also DO NOT ALLOW PLANT GROWTH. If you are a plant person, kiss your greens goodbye. SMALL BUGS GET PAST THE SCREENS, we can not have our windows open at dusk because the house gets filled with Gnats. I had asked them to come out and look at my installation, expressing my concerns, but was told it is what it is. On top of that windows are guaranteed to be within 1/8th inch of rough opening which many of mine were not. Also the "Helper" slopily applied white caulk to all of my wood framed windows (when clear was requested) Prompting me to help him remove it all, damaging the wood finish and causing me to have to sand and re-stain. This purchase was a 27K mistake on my part being an unknowledgeable window purchaser, but I wish this was all conveyed to me upfront.

    Advanced Window Systems, LLC

    Date: 05/30/2023

    Thank you for sharing your experience with us regarding your window installation in 2020. We apologize for any inconvenience or dissatisfaction you may have encountered. We always strive to provide our customers with accurate and comprehensive information to ensure their satisfaction. We appreciate your feedback and the opportunity to address these concerns. We take your comments seriously and will use them to improve our processes and communication with future customers. If there is anything further we can do to assist you or address any remaining issues, please do not hesitate to let us know. - The AWS Team
  • Review fromFred D

    Date: 05/23/2023

    Great service, the guys were great, did a fantastic job! Highly recommend AWS

    Advanced Window Systems, LLC

    Date: 05/25/2023

    Thank you for the review ***** we're happy you had an AWSome experience! - The AWS Team
  • Review fromPeter P

    Date: 05/22/2023

    The entire crew was excellent. Everyone worked professionally. Neet, clean, pleasant, respectful. You have a great crew working for you.

    Advanced Window Systems, LLC

    Date: 05/25/2023

    Thank you for the AWSome review ****** * The AWS Team
  • Review fromCalvin B

    Date: 05/19/2023

    Jeff just finished up installing 2 windows and he did an outstanding job, especially seeing that there was a lot of rot on the exterior of the windows and he took care of that in a timely manner. He also cleaned up the area he was working in which was on the 2nd floor. Good job Jeff

    Advanced Window Systems, LLC

    Date: 05/22/2023

    Thank you for the review, we're glad you had an AWSome experience Calvin! - The AWS Team
  • Review fromjudy l.

    Date: 05/19/2023

    From the first call I made to AWS it has been a wonderful experience. They’re professionalism is top notch and very accommodating. Everyone arrived promptly when they said they would be here. The installer Taras was wonderful. He did and amazing job and I couldn’t be more pleased with the outcome. Would highly recommend AWS and they’re staff!!! Tk you. **** * **** ******* **

    Advanced Window Systems, LLC

    Date: 05/22/2023

    Thank you so much for the AWSome review ***** we're glad you had a great experience! - The AWS Team
  • Review fromBarbara B

    Date: 05/17/2023

    Installer, Mario & helper, did an excellent job installing our new patio slider. They kept the area clean during installation & removed all old materials along with a thorough vaccuming & door glass cleaning upon completion. What a beautiful product AWS! Everyone we dealt with at AWS were both professional & friendly.

    Advanced Window Systems, LLC

    Date: 05/19/2023

    Thank you for the review ******** we're glad you had an AWSome experience! - The AWS Team
  • Review fromBruce W

    Date: 05/03/2023

    Everyone I dealt with was professional, the windows are high quality, were delivered and installed on time and the installation was seamless. I'm a satisfied customer.

    Advanced Window Systems, LLC

    Date: 05/05/2023

    Thank you for the review ****** we're glad you had an AWSome experience! - The AWS Team
  • Review fromGeorge G

    Date: 04/17/2023

    Terrific experience start to finish. Kelly, Karl, Marcin, Taras, Barbara and the rest of the team and crews top notch. Highly professional, transparent, punctual, top of the line products, excellent craftsmanship and installation, caring, responsive and knowledgeable. Follow-up impressive. Lifetime warranty a plus.

    Advanced Window Systems, LLC

    Date: 04/20/2023

    Thank you so much for the amazing review, we're glad you had an AWSome experience! - The AWS Team
  • Review fromRonny B

    Date: 04/14/2023

    Professional, easy and good customer service at every step. Though it may be a wait with their windows, the quality is great. Their installer, Marcin, was fantastic and was very fast with amazing quality.

    Advanced Window Systems, LLC

    Date: 04/17/2023

    Thank you for the AWSome review Ronny! - The AWS Team

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