Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Gas Station

Shell Service Station

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Gas Station.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromRanda J.

    Date: 04/14/2024

    Negative 1000 stars! DO NOT USE THIS GAS STATION! I went here to put gas, I entered my card then changed my mind before I even took the pump out the holder. I went to another station where I could get cash back just to find out the Shell put $112.29 hold on my account for 48 hrs. This was a Friday so I have to wait until Tuesday to get my money back...They charged my whole account through the overdraft limit. I again did NOT purchase any gas from them. They refused to cancel the transaction and my bank advised they cannot dispute it until it's out of pending status. Apparently they do this often. Someone advised everytime they go there it happens ?? why are you taking more money than your consumers are using. Needless to say I am not happy with them. This has never happened in all the years I been driving. At any gas station anywhere. Now I know why I never really used Shell too much before, but after this experience at this location, this franchise will not be getting any more money from me.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.