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Business Profile

Collectibles

HobbyDB

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

4/5 stars

Average of 4 Customer Reviews

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Review Details

  • Review fromJames P

    Date: 05/03/2025

    HobbyDB **************** Rude , **************************April 23rd- I received an invite from HobbyDB asking me to come back as a premium member for only half the price at $14.99 . So I logged into my HobbyDB account , and then click on their offer and pay the $14.99.April 29th- Just 5 days after paying for a yearly premium membership. When I attempt to log into my 1 and only 1 HobbyDB account , it states that I do not have a premium membership . Hmmmmm , So I assume that my Credit Card payment didn't go thru for some reason and so I decide to pay yet again. So I click the special offer link again , and again pay for the yearly premium membership , using the same exact credit card that I had used back on April 23rd . Immediately I get premium ********** , Just to make sure I didn't get charged twice for the same subscription I decided to check my CC and make sure . But when I check I find that my credit card purchase back on April 23rd not only was charged....but it posted Great , So the April 23rd payment posted , and then I just now made a payment for the same amount and account, so now I call my credit card , explain the situation , and they cancel one of the 2 payments.....and rightfully so.After this mistake was cleared up with my CC , I then send a courtesy email to HobbyDB just to let them know what had ************ would think that I would get a THANK YOU for reaching out to us But no , that email sparked 3 days of HobbyDB arguing with me stating that I only paid 1 time. Even though I sent NUMEROUS SCREENSHOTS showing my CC statement. Then after 3 days back and forth of them wanting me to jump thru hoops and prove myself ( WHICH I DID) and rather than them apologizing for their systems premium login issue , that kicked this whole issue off in the first place , Did they finally & only admit to receiving my 2 payments after the fact that they themselves , without me asking for , closed my account for no reason whatsoever . Then invited me back ?!
  • Review fromAlicia N

    Date: 05/23/2023

    I have been nothing but pleased with this site and most of HobbyDBs steady users since 2018. Ive also read some of the reviews and corresponding responses from HobbyDB. A lot of the aforemententioned folks are whinying about silly things, things they were notified about well in advance of any change made, and are categorically incorrect. Not to mention apparently they struggle with change and then demean organizations over their own oversite(s). Its a shame that complainers, complain when they feel slighted in the smallest or most meaningless manner, but organizations who are continously upgrading their servers, their technology, their datase functions, how the site reads, calculates values, and have at least 100k users cannot simply be everything to everyone at all times. Put stuff into perspective before you believe the woes becried by some of the reviewers. The HobbyDB team of five in conjunction with 100s of volunteers work diligently and tirelessly to ensure a seamless experience. Note I am not an employee of HobbyDB.
  • Review fromKarl S

    Date: 05/23/2023

    A great database of collectibles. I add to it all the time and use it to research what I miss in my model car collection. It's very broad so you can store a lot of information and photos about each item. Also SEARCH ON KEY WORDS TO FIND WHAT YOU are looking for. Many people use it to store and track their own collections as well.
  • Review fromCornell O

    Date: 05/23/2023

    They do Incredible work for the collector community, very accurate site.

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