Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Window Wells

5280 Window Well Covers

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Window Wells.

Reviews

Customer Review Ratings

2/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromJake R

    Date: 01/02/2023

    5280 Window Well Covers was timely and responsive while getting a price quote, however I ultimately did not have a 5-star experience with this company's customer service.

    5280 Window Well Covers

    Date: 11/03/2023

    ****, I'm sorry your experience seems to contradict the information we recorded on our last visit with you after complying and bending to your every meticulous and absurd request. You received a product, you said you were happy and satisfied upon install, refused to pay upon completion, complained with email after email about things that you could not even make decisions on starting weeks after expressed satisfaction and refusal to pay your bill that was months past due. We visited your place of installation again, complying to every request even after you were not fulfilling your obligation to the signed contract and us having to chase you around for months over $90 you apparently never really had to cover the purchase you agreed to make. Our experience of you as a customer was sub par and nowhere near impressive either, and we would advise no business deal with someone who is so hard to please that subjecting themselves to whining and perfectionism and receiving a 2nd job approval gave you such a poor experience that you needed to impact a business poorly for doing all we could to make a more than difficult person happy. Audio recording, email copies, and pictures available upon request for customers wondering what caused this horrendous experience for ****.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.