Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies

About

About This Business

Sax Alley sells and services new and used musical instruments, specifically saxophones.

BBB Accredited Since: 2/12/2004

Years in Business: 31

Products and Services

Saxophones, Saxophone Mouthpieces, Saxophone Ligatures, Saxophone Reeds, Saxophone Accessories, Clarinets, Clarinet Reeds, Clarinet Ligatures, Clarinet Mouthpieces, Clarinet Accessories, Flutes (Used), Saxophone Mouthpieces, Saxophone Ligatures, Saxophone Reeds, Saxophone Accessories, Clarinets, Clarinet Reeds, Clarinet Ligatures, Clarinet Mouthpieces, Clarinet Accessories, Flutes (Used)

Photos and Videos

  • image description not provided by submitter

Business Details

BBB File Opened:
2/13/2004
Business Started:
1/1/1994
Date of New Ownership:
12/29/2023
Business Incorporated:
12/9/2023
Type of Entity:
Limited Liability Company (LLC)
Alternate Names:
Sturgeon Holdings, LLC
Business Management:
Roy Sturgeon, Owner
Mendy Sturgeon, Owner

Additional Contact Information

Principal Contacts
Roy Sturgeon, Owner
Mendy Sturgeon, Owner
Customer Contacts
Roy Sturgeon, Owner
Fax numbers
Primary Fax: (970) 674-1937
Additional Email Addresses
Primary: Email this Business
Social Media
Facebook
Twitter

Additional Information

Refund and Exchange Policy
You have one week from receipt to try any saxophone, clarinet, mouthpiece or accessory.  Should you decide to return the product, you will be refunded the purchase price minus shipping both directions and a 3.85% re-stocking fee if the product or total product return value is over $400 when paying  by credit card.  If the item you returned was a special order item, you may be charged a 15% re-stocking fee.

More Resources

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.