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Business Profile

Roommate Referral Service

Silvernest, Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Roommate Referral Service.

Reviews

Customer Review Ratings

1.5/5 stars

Average of 4 Customer Reviews

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Review Details

  • Review fromJoann A

    Date: 11/14/2023

    Silver nest is good concept. The issue is the owners avoid taking responsibility by putting out hints for safety etc. I had to report serious issues with the individual I rent from, I got a standard reply and apology. Then recommendations for seeking an atty and links for mental health help. The reply gave the standard statement, "We take these issues seriously, and investigate each individually,...if breach of our policies are found we will block the user". I stated I had notes with dates and times, they did not ask for my proof. I am concerned that ****** nest will tell the individual that I complained, and there will be further retaliation.
  • Review fromJo Ann M

    Date: 08/15/2023

    The customer service for this company is TERRIBLE! They will NOT return your call and do not allow you the option to hold.
  • Review fromLynn B

    Date: 06/17/2023

    Try getting a phone call back from them to get any help listing your home. Many tries no success. I decided if I can't get customer service to help me get on the site, what will happen when I'm on it and need assistance.Going back to ******* list.
  • Review fromGail D

    Date: 03/05/2023

    I registered with Silvernest a few years back but didn't use it because of Covid. I came back to it as I was looking for a room to rent on a month-to-month. It's been a few weeks since, and I still haven't gotten a response from the person renting the room or, for that matter, anyone from Silvernest. I sent in my background check as requested and sent another message to the home owner. I'm wondering if this agency is legitimate. Please reply. I am in *******************, **.Thank you.

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