Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Property Management

CIC Management Solutions, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Property Management.

Reviews

This profile includes reviews for CIC Management Solutions, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

CIC Management Solutions, LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    1/5 stars

    Average of 3 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromJackie G.

      Date: 06/13/2024

      The previous HOA Board hired cic Management Solutions to manage our HOA. During the final 2 years, there was nothing posted on the portal, we were unable to get any information about duties, responsibilities and actions of the company. We paid almost $9000 the last year, and when asked for any documentation about activities, there was zero response, nor transparency. A new board was finally put in place and as we transitioned to self-management (firing cic) , we fought tooth and nail to get a flash drive and/or copies of documents that should have been property of our Association. We finally received a flash drive with information that was basically irrelevant and non-useful. We did finally receive a ledger of monies collected for dues, but discovered about 1/5 of our homeowners had not paid in the past 4 years. Again, we asked what the company had done to earn its $9000? The new board has spent 10 months trying to collect debts, manage Bylaws and CCRs that had not been enforced for 4 years and digging our way out of a $5000 deficit in our budget. We would NEVER recommend doing business with cic Management Solutions, nor its owner ***********************************. When we reached out to our Association attorney, he said he also represented cic and therefore could no longer represent us. When asked for a description of duties and a contract, neither cic nor our previous board could produce one. From what we can tell, the ONLY work completed was collecting some dues and paying herself! Again, do not hire this management company. They are worthless!!!!
    • Review fromHaven H

      Date: 11/02/2023

      ********* is not helpful at all in managing an HOA. She is unwilling to help any of our homeowners. She does not return calls or emails. She has quit on ** and refuses to give us our documents in a timely manner so that we can move forward with new management. She has never been willing to communicate with any of the board members.
    • Review fromJim L

      Date: 08/04/2023

      This company is a JOKE! No one answers the phone. All ********* does is sit in office and tell you to make an appt this is the only way to communicate with her. This is ridiculous and so unnecessary. This is OUR HOA and she acts like she owns this neighborhood. First of all we dont need a management company. Theres nothing to manage. This neighborhood managed to take care of everything with just the board members for 20 + years what changed that she is now needed ?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.