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Business Profile

Motels

Elk Meadow Lodge and RV Resort

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Cindy R

    Date: 06/24/2022

    The management at this campground commits fraud and theft, and are very rude, mean and liers. When i checked into the campground i had a $285 credit transferred in from a friend who had to cancel their reservations. The employee at checkin said they had applied the credit to my account and that i still owed $114, which i paid by credit card, assuming the employee was being honest. I was then provided a copy of my charges. When i looked at it, i realized i had not been given my credit. I addressed this with employees/management 4 times during my stay. Each time i was told it would be resolved. At checkout i again addressed this with management and was ultimately told they would not refund my money, but that i could use the credit for in-store purchases. They had nothing in the store i wanted or could use, except for over 120 rolls of toilet paper. Thus, i am out my credit amount, with no recourse. This is the only time in over 25 months of travel that i have ever been treated like this and CHEATED out of my money. They agreed i had the credit, that they made an accounting error but still refused to refund extra amount paid to them. They are unscrupulous, uncaring and unreasonable. In effect, they stole money from me.

Elk Meadow Lodge and RV Resort is NOT a BBB Accredited Business.

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