Cable TVs
DISH Network, LLCHeadquarters
About
Important information
- Additional Info:
Please be aware that Dish Network has a dedicated page concerning fraud, copy and paste the link below into a browser to review:
https://www.mydish.com/support/consumer-protection
- Government Actions:Government Action: BBB reports on known government actions involving business’ marketplace conduct:State of Colorado, Office of the Attorney General, Assurance of Discontinuance in the matter of Dish Network LLC
The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency. If the matter is being appealed, it will be noted below.
On March 23, 2022, DISH Network will no longer charge consumers an unnecessary HD fee under a settlement reached with the Colorado Attorney General’s Office announced today. In some cases, Coloradans could save as much as $120 a year on their bills because of this action.
DISH Network charged the HD fee for years after high-definition television became standard. Doing so, as the Attorney General’s Office explained, is an unfair and misleading practice under the Colorado Consumer Protection Act.
DISH, a Colorado-based company, eliminated its HD service fee for new subscribers in 2015. Nonetheless, it continued to charge the $10 monthly fee to some customers who signed up prior to 2015. When the Attorney General’s Office began its investigation, DISH acted quickly in early 2022 to halt that charge for the 2,480 Colorado customers who were still paying it. As of February 15, 2022, no Colorado DISH customers are paying the HD fee.
For more information,contact Stop Fraud Colorado at 800-222-4444 or www.StopFraudColorado.gov.
About This Business
Years in Business: 44
Products and Services
Business Details
- Local BBB:
- BBB Great West + Pacific
- BBB File Opened:
- 2/23/1981
- Business Started:
- 12/9/1980
- Business Incorporated:
- 12/9/1980
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Names:
- dishNET Wireline
- Business Management:
- Mr. Charles McKay, Senior Manager
- Mr. David Laslo, Manager of Customer Care
- Mr. Andrew Hall, Advertising Contact
- Mr. Erik Carlson, CEO
Additional Contact Information
- Customer Contacts
- Mr. Charles McKay, Senior Manager
- Additional Phone Numbers
- Other Phone: (866) 406-0125
- Additional Websites
- dishnetwork.com
Licensing information
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Additional Information
- Business Categories
- Cable TVs
Latest Reviews
Richard L
"Dish Network has to have the worst customer service on the planet. I do not know why I have stayed with them for as long as I have." ... Read full review
Sharon H
"dish was installed this morning. I am hearing impared." ... Read full review
Sally N
"Dish is a scam they said I would get a gift card and when I called and chatted several times still was not able to get my gift card now they say it expired nowhere in the documents did it give an expiration date and the app half of the time does not work and the gift card form was never sent to me spent hours of my time to no avail." ... Read full review
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