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Business Profile

Computer System Designers

InstantPromo.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Computer System Designers.

Reviews

This profile includes reviews for InstantPromo.com's headquarters and its corporate-owned locations. To view all corporate locations, see

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InstantPromo.com has 2 locations, listed below.

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    • InstantPromo.com

      801 Florida Rd Unit 4 Durango, CO 81301-4775

    • InstantPromo.com

      361 S Camino Del Rio Ste 202 Durango, CO 81303-7997

    Customer Review Ratings

    1

    Average of 1 Customer Review

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    Review Details

    • Elizabeth B

      Date: 01/04/2024

      I have been a customer of Instant Ink program through the ** Printer in my home that I use for my own personal use. I was in the middle of printing out a project December 23rd. and I ran out of ink. The Instant ink program is supposed to monitor my ink usage and provide me with ink based on the usage. I had no replacement cartridges, so I went to ******* and purchased ink cartridges and replaced them into my printer. The printer would not print, instead I got a message on the printer that I had to use only Instant Ink cartridges and the printer would not print anything. I tried putting the Instant Ink old cartridges back in since they still had a small amount of ink in them, however the printer still would not print. On December 26th I cancelled the Instant Ink Program through **.I contacted ** about this issue and told them this was not legal to do this on my personal printer. Just because I cancelled the Program, it was not their right to not allow me to print my documents.After I told the customer service person this, she told me she would transfer me to the tech side and put me on hold. After 10 minutes holding, I put in the cartridges I purchased from ******* and was able to print.I do not feel this process was legal to do on their part, as I cancelled the program and should have been able to use whatever product I chose. I have purchased another printer that is NOT **.Dissatisfied customer

    InstantPromo.com is NOT a BBB Accredited Business.

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