Reviews

Review Details

• Review fromJean R

  Date: 05/23/2025

  Name.com will put you on the street if rely on them for your web hosting, because of very long downtimes and support that is simply nonexistant. How such a company is allowed to continue operating boggles the mind. Their hosting is constantly going down without explanation, and the "support" claims they will escalate your request but they never do, until they simply ignore your requests completely.

• Review fromJack J

  Date: 08/26/2024

  Do not provide refunds on unintentional renewals, godaddy does! Beware!! I had a domain name that was set to expire in a month and they renewed my today. I immediately contacted them to request a refund and they stated that they do not offer ANY refund on renewals. This is unfair. I highly suggest using another company with fair policies.

• Review fromEagle E

  Date: 03/02/2024

  Name.com sadly to say has went down the tubes. Very expensive domain names, renewals etc., from once a great price and also customer service which is horrible and you can only email them. Many other cheap domain name companies out there. Hopefully they change their tune and get back on ball and give decent pricing etc.

• Review fromDonovan M

  Date: 01/13/2024

  This is the worst domain name registrar. They had perfectly fine e-mail and they replaced it with paid e-mail starting with a three thousand percent markup and the service is worse than before with tons of spam. They call it ********** would be better named Trojan horse. And it is impossible to speak with anyone, only e-mail and forums. Anyone know a registrar with a deal on transferring domains?

• Review fromDavid C

  Date: 05/01/2023

  We have been trying to work with Name.Com support representatives for almost two years to resolve our inability to access our domains; access was lost through numerous staff transitions (D*********g.org). Name.com representatives have continually changed the evidence needed to get access to our account AND have requested materials we're simply unable to produce (e.g., asking us to go through the legal process of updating our Articles of Incorporation). Leaving this review is an act of desperation. Flagging here that we're going to do our best to provide as much as we can, and expect Name.com to step up to be helpful, rather than sending and re-sending the same form replies.

• Review fromJacklyn H

  Date: 03/31/2023

  This company is a scam. I paid for a domain for two ****** ****** are canceling my domain after one year.I have attempted to contact them several times identifying myself, but they have NEVER contacted me. Name.com will not allow me to login to my account. They have ABSOLUTELY NO CUSTOMER SERVICE only a bot that only brings up certain topics.I may have to drive to their office in ******, but I fear no one will be there.This company is a ***** ****** are THIEVES!!!!!!!

• Review fromGreg H

  Date: 10/08/2022

  Avoid! Stick with GoDaddy or Domain.com, this second-rate site in most cases is just a reseller to one of those big ones anyway, depending on the TLD.They advertised $0.99 for a .co domain throughout shopping, calculating cart total, and applying promo code. Set up an account with Name.com. Submitted payment info. Price became $245!After 2 weeks back and forth with customer service, they cant acknowledge the issue of the price changing on the very last step. **************** has repeatedly offered to help (re)process my payment for $245. I think ***** in customer service is a bot. ***** is unable or unwilling to understand my complaint, let alone addressing it.Save your time and save your money. Stay away.
  

  Name.com, Inc.

  Date: 10/10/2022

  Hello, We apologize for any frustration regarding the renewal of your domain, pricing is a key component when managing a portfolio. Unfortunately, Name.com does not have control over the domains that are deemed 'premium' and priced according to the registry in question. Please let us know if we may be of further assistance regarding this matter. - Name.com

• Review fromNeal Z

  Date: 08/21/2022

  I had a problem logging in to their web site. The customer support team was able to walk me through and resolve it issue quickly. Great job!
  

  Name.com, Inc.

  Date: 08/22/2022

  We are very happy to hear that our team was able to assist with your account access. Thank you for your review. - Name.com

• Review fromCarlos G

  Date: 07/17/2022

  A+ Service! I was able to work with the customer support team to enable Office 365 for my business and was well informed as it related to managing DNS records. The experience has been stellar from buying a domain for my business and enabling advance features that related to DNS management using the knowledge base and email support options. I highly recommend Name.com to any business owner seeking to personalize their business email and a have a secure domain service provider. The account dashboard is very easy to use and the support is top notch!************************* EDP Consulting LLC
  

  Name.com, Inc.

  Date: 07/18/2022

  Hello, Thank you for taking the time to share about your experience. Name.com greatly values your feedback on such a broad scale and in great detail. Thank you for your continued support and kind review. - Name.com