Reviews
This profile includes reviews for HomeTalk and Suntalk Solar's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 12 Customer Reviews
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Review fromL. M.
Date: 05/04/2023
Absolute incompetence, communication has been nonexistent to incorrect throughout the entire process. We've been at this for months with no ETA (at least not an ETA that has been communicated to us) as to when the system will be online, not to mention unresolved issues with property they damaged during the installation.
HomeTalk and Suntalk Solar
Date: 05/05/2023
Hello ***,
We are sorry to hear about your experience. I do show that we have been in communication with you regarding your project, including 12 days of communication in April alone. After the final inspection from your solar installation project, we provided an ETA from the utility for when Permission to Operate could be expected. Unfortunately,when the utility came out to your home to install the net meter, they asked us to repair the meter socket. To repair the meter socket, we scheduled an outage with the utility to safely complete that work but were directed by you to cancel the outage. We are waiting to hear back from the utility on another date for an outage and will let you know as we hear back from them so we can wrap up your project!
The property damage in question, of the torn patio chair, was compensated with a prepaid **** card that was mailed to your home. If you have further questions or concerns,please do not hesitate to reach out at ************.L. M.
Date: 05/05/2023
Response from the company claims the check is in the mail related to damaged property reimbursement, we have yet to receive that payment. Also, giving notice the afternoon prior that you will be out of power for the next day, it seems reasonable that us needing to cancel/reschedule indicates lack of prior communication on their part.HomeTalk and Suntalk Solar
Date: 05/05/2023
Hello ***,
I show we mailed out the gift card over a week ago, so if it doesn't show up in the next couple of days, please let us know. We'll try and get more notice for the outage so that you are able to plan for it!
Review fromscott h
Date: 04/03/2023
Ive been working with suntalk solar for 7 months to get my solar installed, the team is not very accessible and leaves a lot to be desired with communication and transparency. The install team was rushed and sloppy, the electrician employed by the company disguised the install of my ground wire, cut both ends and stuck it in the ceiling making it look like it was run through. I do not recommend suntalk solar or suntalk electrical!
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