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Business Profile

Internet Services

Ting Internet
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1

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  • Brenda R

    Date: 12/11/2024

    THIS IS IN RESPONSE TO THE RECENT EMAIL. YOU LIED !!! WHEN I SIGNED UP I WAS TOLD THAT $89. WAS THE MONTHLY FEE AND IT WAS LIFETIME.. TO INCORPORATE THIS INFRASTRUCTURE BS JUST LOWER THE MONTHLY FEE FROM ***** TO ***** TO ABSORB IT. TING IS THE HIGHEST ISP AROUND AFTER DOING SOME RESEARCH. YES YOUR SPEEDS ARE GREAT BUT PLEASE, EAT THE $4.77 AT YOUR END.We want to inform you about a small change to your **** **** that will take effect starting with your next billing cycle. We believe in keeping things simple and transparent, so heres everything you need to know.Whats Changing?Beginning January 1, 2025 Ting will be adding a new $4.77 monthly fee called the Infrastructure Tax Passthrough, to your monthly bill. This fee allows us to recover government-mandated taxes like property taxes and other required contributions tied to the construction and maintenance of our high-speed Fiber Networks. Youll see this fee listed on your bill as Infrastructure Tax Passthrough.Why Is This Happening?This change is the result of Federal, State and Local regulations requiring internet providers to pay specific taxes related to the construction and maintenance of our high-speed Fiber Networks. Passing through these taxes as a fee helps us stay compliant while continuing to provide you with reliable, high-quality service. Our Promise to You At ****, were all about straightforward service with no hidden surprises. Were committed to keeping your bill clear and simple while delivering the internet service you trust.We understand that changes like this can lead to questions, and were happy to help. Check out ************************* for more details or to contact us. Thank you for choosing Ting and being a valued customer. Your trust and support mean everything to us, and were always here to make your experience as smooth as possible. If you have recently closed your account or are no longer a customer, please disregard this notification.

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