About
Overview
BBB Accreditation & Rating
About This Business
BBB Accredited Since: 2/28/2011
Years in Business: 15
Products and Services
Photos and Videos
Business Details
- Local BBB:
- BBB Great West + Pacific
- BBB File Opened:
- 2/21/2011
- Business Started:
- 1/20/2010
- Business Started Locally:
- 1/20/2010
- Business Incorporated:
- 11/16/2011
- Type of Entity:
- Corporation
- Alternate Names:
- InvisibleShoe.com
- Feel the World, Inc.
- Business Management:
- Ms. Alexa Lampasona
- Ms. Lena Phoenix, Co-Founder
- Ms. Savannah Smith, Customer Service Manager
- Mr. Stephan Ostrander, Vice President of Operations
Additional Contact Information
- Principal Contacts
- Ms. Lena Phoenix, Co-Founder
- Customer Contacts
- Ms. Alexa Lampasona
- Ms. Lena Phoenix, Co-Founder
- Ms. Savannah Smith, Customer Service Manager
- Additional Phone Numbers
- Other Phone: (303) 447-3100
Licensing information
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Additional Information
- Payment methods
Xero Shoes accepts credit cards, PayPal, check and money orders. You can also order with 4 monthly, no-interest payments using Klarna.
- Refund and Exchange Policy
- www.xeroshoes.com/return-policy/
- Business Categories
- Online Shopping, Retail Shoes, Wholesale Shoes
Latest Reviews
Justin P
"We bought 4 pairs of shoes for Christmas through Xero as they were recommended from a friend and decided to get the family them. One pair was for my son, he was not able to make Christmas this year while out of the country on studies but returned early March 2025 to open his gifts." ... Read full review
Kristen R
"Xero shoes is a fraudulent brand. False advertising." ... Read full review
Lisa L
"I have been trying to reach ********************* since 10/26/24 regarding a return. I started to initiate the return on their website and the first question that comes up asks if the shoes are in new and unworn condition." ... Read full review
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