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About

About This Business

This company offers the manufacture and retail distribution of electronic pet training and automatic pet door products.

BBB Accredited Since: 9/10/2008

Years in Business: 38

Business Details

BBB File Opened:
12/15/1999
Business Started:
10/10/1986
Business Started Locally:
10/10/1986
Type of Entity:
Corporation
Alternate Names:
High Tech Pet Products Inc.
High Tech Pet Store
High Tech Pet Inc.
Power Pet
Business Management:
Ms. Liz Rodriguez, Operations Manager
Mr. Nick Bonge, President
Ms. Susie Skillstad, Bookkeeper
Ms. Heather Bishop, Customer Relations Specialist
Number of Employees:
150

Additional Contact Information

Principal Contacts
Mr. Nick Bonge, President
Customer Contacts
Ms. Heather Bishop, Customer Relations Specialist
Fax numbers
Primary Fax: (805) 644-1814
Additional Phone Numbers
Other Phone: (800) 255-1279
SMS: (805) 797-3023
Additional Email Addresses
Primary: Email this Business
Complaint: Email this Business
Inquiry: Email this Business
Sales: Email this Business
Technical Support: Email this Business
Customer Service: Email this Business
Social Media
Facebook
Twitter

Additional Information

Payment methods
  • Credit Card
  • Debit Card
  • ACH
  • American Express
  • Discover
  • MasterCard
  • Visa

Latest Reviews

  • Scott M

    "High Tech Pet My opinion is that this product is really not "High Tech." The Power Door failed twice (1st within 3 months, 2nd within 1 year of replacement, and under their technicality - 15 months from the original purchase - thus out of their 1-year warranty)." ... Read full review

  • Katie M

    "We bought two of these doors for our new home build. We replaced the big door within months due to it always malfunctioning." ... Read full review

  • James L

    "I purchased the wifi door. Much like other reviews, save your money." ... Read full review

View all Reviews

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