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Business Profile

Adult Day Care

People Creating Success, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Adult Day Care.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:05/21/2024

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    PCS also known as people creating success has been a well up running company. they provide services to adults with disabilities weather its in home or at a day program. I have recently witness workers of pcs take a client and take her around town or out of town without any knowledge I believe from admin. I know for sure I read in their policy book that the actions these employees are showing is not ok never ok. this client is to stay in her home and feel free to do as she wishes. I read staff is around the clock care for her but in her home. i've seen the client enter employees home and not come out till the next day, so I assume that the employee has taken upon themselves to make the client work around her. that statement is for the 2 employees now I also witness client leave out of town for the weekend and not return till it was the next shift. (LA area) I also have noticed the manager of these employees she as well is taking advantage of the individual client money wise. I have reached out to the higher ups and was in contact wit the head Boss Andrew he was very helpful for the most part until our last message he stated that there was a police report file against me which I don't understand why I have done nothing wrong but show my concerns. this company is a sham they only care for themselves everyone having relations with one another is beyond me. my source would like to remain anonymous for both of our safety this is how I know these things so please help us put a stop to this company and help those adults get the right care for their disability

People Creating Success, Inc. is NOT a BBB Accredited Business.

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