Reviews

Review Details

• Review fromPeter M

  Date: 02/09/2025

  Added me to their marketing email list without my consent. I'd never even heard of them and have never done nor attempted to do business with them. And I never will. The email reeks of scam and is full of random emojis. Sketch asf. I'd avoid them.

• Review fromPhilip C

  Date: 02/08/2025

  Nanophone....They Don't Support Products They Sell On 01/02/25 I ordered the Nanophone from Stack Social. I received it 01/23/25, exactly 3 weeks later! The phone would not connect to my Carrier. After trying everything I contacted my Carrier. They stated phone was compatible with my service but determined it was Carrier Locked and it would never work with them as is. I emailed Stack Social Support with their findings on 1/24 and informed them the phone was locked and would not work. I requested a return and refund because I didn't want to wait another 3 weeks for a replacement which could possibly have the same issue. This began an email campaign lasting 12 days in which the 11 emails I received stated "Your request is still under review. Thank you for your continued patience while we work with our partners to resolve your concern." After almost 2 weeks I decided that was enough and informed them it was time for a resolution. I did not hear from them again!This was not my first order with Stack Commerce having purchased several items from them in the past, so this company has no regard for even repeat customers. If you order from them you can be assured that if you encounter a problem, there is every chance they are going to stick it to you!

• Review fromJesse P

  Date: 11/15/2024

  StackCommerce (under the name Popular Science Shop) sold me a **************** Professional 2021 at a Black Friday discount, $71.96. They collected my money. In return they sent me a link to an invalid product key. I didnt find out that the key was invalid until i clicked the link and subsequently the ********************* refused to accept it as it has already been used. Of course by accessing the invalid key, I am not allowed a refund as I retrieved the Key.This is a scam. Their word against mine.

• Review fromFerdi K

  Date: 07/12/2024

  I have received good support to activate my Windows 11. The instructions are in detail and they kept assissting me when I encountered unexpected problem.

• Review fromLinda S

  Date: 07/06/2024

  The support I have received has been great. They sent detailed instructions on installing the *** I purchased that included windows, mac, android and ios details. I received a reply to my email within 24 hours and the issue was resolved right away. I have purchased several products and have contacted support twice and each time their response has been great.

• Review fromJim R

  Date: 07/04/2024

  Had a missing part in my order and it was promptly / within hours / assigned a case number and taken care of.

• Review fromJon E

  Date: 07/02/2024

  I did not make a purchase, but I did have a great experience after talking with the accessibility team. It was addressed within 30 minutes of my initial email. Although there was an accessibility issue, getting to contact this wonderful team helped me to appreciate StackCommerce as a whole. Due to this positive experience, as well as the BBB accreditation, I will gladly make a purchase in the future.

• Review fromBurt P

  Date: 07/02/2024

  I have purchased items from StackCommerce many times over the years and have always had a good experience.Whenever I have queries they have always responded promptly and to my satisfaction.

• Review fromMathew T

  Date: 06/21/2024

  After buying a Windows Pro product online, I had 2 problems. First, Windows wouldn't activate.Second, I could no longer sign in to the store.techspot.com website.Thanks to the help & support of the team, both problems were fully resolved.Both problems turned out to be a bit complicated & unusual. But the support team was patient, kept trying, & kept encouraging me. Their professional responses were always received quickly and suggested approaches that seemed sensible & reasonable.You guys led me through all the steps that clarified the problem so that I was able to find take the last couple of steps myself. You guys are the BEST!! ??

• Review fromKarren H

  Date: 06/19/2024

  StackCommerce was VERY helpful to my needs in refunding my money for a coupon I couldn't use. They were prompt and very friendly. I feel I can do a lot of buying from them with good faith in return. Can't say that about to many companies, but this one is Top of the line. Thank You Stack commerce. ****** H