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Business Profile

Covid Testing

Sameday Testing

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Covid Testing.

Complaints

This profile includes complaints for Sameday Testing's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Sameday Testing has 10 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Sameday Testing

      1041 Abbot Kinney Blvd Venice, CA 90291-3386

    • Sameday Testing

      523 Victoria Ave Venice, CA 90291-4832

    • Sameday Health

      202 Grand St Brooklyn, NY 11211-4207

    • Sameday Health

      243 E 60th St New York, NY 10022-1450

    • Sameday Testing

      4238 Wilson Blvd Ste 2140 Arlington, VA 22203-1834

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:12/13/2024

      Type:Order Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I received a bill in Feb 2023 from Same Day Health from Covid testing that was performed on Oct 23 and Oct 27 2021 on my daughter, ****** *****, who is a minor. I immediately paid the bill in the amount of $340 on Feb 6, 2024 through the companys website via ACH via my bank acct.. I would then periodically get bills saying I still owed them $340. I called and spoke with someone there on 4/15/24 and they asked me to send proof from my bank that I paid. I did just that via the email they provided. They replied that they would give me an update in 3-5 biz days. I never heard back but would still get period bills for the same **** I called and emailed them again on 10/17/24, and sent them the same bank proof again. I was told they would reach out in 24-48hrs. Didnt hear back again so next bill I received I called AND emailed again on 11/12/24 where this time they told me to call my bank and that the problem was on that end. I called ***** and they verified that the funds were immediately sent to Same Day Health on 2/6/24 via ACH. On 11/15/24 they emailed me that they have escalated the issue to make sure they remove the bill from my account. A few days ago I received yet another bill from them for that same $340. At this point it is harassment and Im exhausted by running through hoops for them b/c theyre trying to get more money out of me. Please help.

    Sameday Testing is NOT a BBB Accredited Business.

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