Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Ecommerce

bids.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Ecommerce.

Reviews

Customer Review Ratings

4.27/5 stars

Average of 26 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromStacy C

    Date: 06/27/2023

    I have always gotten exactly what I ordered and jewelry is as described.
  • Review fromBruce J

    Date: 06/27/2023

    I have found the ************ to be friendly and supportive. Their items are accurately described and well priced. Overall, Bids is up there with the best.
  • Review fromKayla M

    Date: 06/27/2023

    Super easy platform and great deals on really top quality brands
  • Review fromAshilee H

    Date: 06/14/2023

    Not very good never received my package and wrong tracking numbers
  • Review fromMolly J

    Date: 04/04/2023

    Be aware of what youre bidding on, they have a lot of items listed as gold that are NOT gold. Some of the stuff that they are auctioning are on Temu for a lot less. Im writing this out of experience, they were auctioning a 14 kt gold ring that I ended winning for a very low price so I thought I had a deal it turned out the ring is gold plated and being sold on Temu for less than $2 plus they take a long time ship .

    bids.com

    Date: 04/05/2023

    Dear ***********************,We do guarantee the authenticity of the items we are selling. If you received something that is not as presented, we kindly ask you to contact our Customer Support Team specifying the order # and a full refund will be issued. As for the shipping timeframe, it depends on the location of the vendor and can take several days and sometimes 1-2 weeks if the vendor is located overseas. We are sorry for the inconvenience the problem caused and appreciate your cooperation. Please be assured that we do our best to make sure our customers get the best service possible. Feel free to contact us for any further assistanceyou may need.Customer Service: **************** ***************
  • Review fromRichard G

    Date: 08/13/2022

    I have been eating sunflower seeds for over 40 years and the sizzin' bacon are the worst i ever had.

    bids.com

    Date: 08/17/2022

    Dear Richard,

    Bids.com is selling jewelry, bags, eyewear, and accessories. Unfortunately, we were not able to find any accounts registered with us with the name Richard Guenzler or email ********@gmail.com. If you ever placed any orders with us, we kindly ask you to get back to us specifying your concern in detail and we will be glad to assist you.
    Please be assured that we do our best to make sure our customers get the best service possible. We truly hope that you will enjoy bidding and purchasing on our site and have nothing, but a pleasant experience with us.   
     Feel free to contact us for any further assistance you may need.

    You can also always reach us at:

    Customer Service: *******@bids.com

    Customer Service:
    +X-XXX-XXX-XXXX

    Operating Hours:
    Monday - Friday
    8am - 5pm EST

    Thank you,
    Bids Support Team.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.