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Business Profile

Ink Cartridge Refills

CompAndSave

Reviews

Customer Review Ratings

4.43/5 stars

Average of 46 Customer Reviews

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Review Details

  • Review frommax e

    Date: 08/07/2023

    When I called today to make my order the customer service rep ******* was very helpful and patient with **** don't hear well and have a hard time when I'm on the phone understanding what people say.You are lucky to have such a great addition to your busines.
  • Review fromDeEvelyn B

    Date: 08/02/2023

    New order. Great price. Representative was very thorough, courteous and professional! I feel confident that my order will be fine upon arrival.
  • Review fromAron S

    Date: 05/03/2023

    Whenever I tried to use my antivirus protectected browser mode dialing into this website it does not work. I do not get this problem for no other good trusted website , but this one. I find that very shady and a warning sign. The first time I ordered from this company the protected browser mode would not work.But I needed the ink so I ordered anyway without the protectected mode from the compandsave.com website. And shortly after this some unknown person from ********** was stealing money from my credit card. Luckily I got my bank to stop this fraud .And I vowed never again to order from this shady website
  • Review fromGretchen B

    Date: 04/19/2023

    I've been surprised at all of the negative reviews. We've used this company several times and have been happy with the product.

    CompAndSave

    Date: 04/24/2023

    Hello, ********!Thank you so much for your kind words. We're grateful and appreciate you taking the time to share your feedback with us. We look forward to have business with you again in the future!Thanks,CompAndSave Customer Support Team
  • Review fromBenjamin V

    Date: 01/22/2023

    I didn't get my order, they sent tracking info which does not show my address, it says it was delivered to mailbox in my zip code area. They did not want to replace items, i started dispute with Paypal. Now this shoddy company wants me to close dispute first, then they replace or refund.

    CompAndSave

    Date: 01/26/2023

    As per the investigation, we shipped the order to the address stated below, which was delivered on December 27, 2022 via **** with Tracking Number: **********************. ***************************************** *************************************************************************************************************** We were able to discuss with the client that we could send him a replacement; however, we saw that he filed a dispute with PayPal, wherein the payment he made for this order was temporarily on hold. We would like to ask the customer to cancel the dispute before we can send a replacement for his entire order. We have proof of purchase and proof of delivery for this order. We hope for the client's cooperation so we can resolve the issue.
  • Review fromJohn L

    Date: 08/29/2022

    We have used this company for years we had a problem with one of the ink cartridges.,it was empty and did not have a tab l called the company spoke to ***************** who said he was a supervisor and he said he will not honor the100 percent guarantee that is printed 3 times on the box

    CompAndSave

    Date: 08/31/2022

    Hi ****,Here at CompAndSave.com, we value the feedback from each and every one of our customers. I am very sorry to hear that you experienced some issues with one of your ink cartridges.I understand that you recently requested to get a replacement for the faulty cartridge. As much as we would like to assist you with your request, we only provide 1-year warranty for the items we sell and according to our records, this ink cartridge was purchased way back in November 2020. Here you can find our return policy : https://www.compandsave.com/return-policy What we can do though is to give you a discount code that will give you a 15% off on your next order. Kindly use the coupon "WELCOME15".Sincerely,CompAndSave Support Team

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