Reviews

Review Details

• Review fromSusan S

  Date: 11/30/2024

  Ive been ordering with them for years, no problems. I also keep a lot of products on hand, both liquids and vape pens. I received an order that included two larger Smok vape pens. I didnt pay attention, just put them in my cabinet. Well, when I went to grab a new pen, I realized I hadnt ordered these, and wanted to return for a refund. They said I could return for refund as long in original package and shrink wrapped, which they were. Send them back, and no refund. I had proof of delivery. Numerous emails back and forth, they said they didnt have record of sale. I figured they put in two of the wrong pens because I never ordered or have used the bigger ones. Finally, theyre stopped responding. So, I was sent wrong product, paid to ship them back, proof of delivery, and no refund. Would never do business again with this scam company that cheats customers.

• Review fromLeigha B

  Date: 11/13/2024

  Love this website! I buy all my stuff here and only one time was it slow. Great prices!

• Review fromPat K

  Date: 10/08/2024

  Due to my lack of knowledge about vaping products, I purchased a mini I stick that does not work with the tank that I have. I sent three emails and three chats until they finally answered me. They wanted me to take pictures and videos of the product before they would even consider me returning this item. I did explain that my lack of knowledge was the reason I purchased the wrong item. These people are not consumer friendly and have definitely left a very sour taste in my mouth after trying to deal with these people.

• Review fromCheryl B

  Date: 09/25/2024

  I ordered an item from Vapesourcing for $12.99 plus tax & shipping, and they sent me the wrong one. Now they want to refund me $8 and said I could keep the one they sent me. I told them I dont want it plus it was their mistake!

• Review fromLaurie M

  Date: 06/18/2024

  ******** experiences tried twice both times shipping is HORRIBLE! **************** is no help and doesnt speak English. They just keep repeating the same thing not helpful at all

• Review fromDominic P

  Date: 04/25/2024

  This company will rip you off, they say items were delivered when they clearly weren't. DO NOT BUT FROM THIS COMPANY!!!!!

• Review fromBRIAN M

  Date: 12/14/2023

  Absolutely worst communication ever. Ordered a Vape Kit and never received it and been communicating over 35days trying to get a Refund only to be told 7 Days ago the refund has been issued give it 3 to 5 business days it's been 7 days and my bank has no information regarding a refund and now this company says this i quote [(""because this order -0000000-open a bank dispute the money is hold by the bank they will issue refund please kindly wait for the refund"")]What a ridiculous and terrible way to communicate and doesn't make any sense. [{(~ DEFINITELY DO NOT ANYONE DO BUSINESS WITH THIS COMPANY YOU'LL REGRET IT. JUST PAY A LITTLE MORE AND GO ON A DIFFERENT SITE~)}]

• Review fromDan S

  Date: 10/13/2023

  I had a defective/dead vape that I wanted a refund or replacement. The company had ridiculous demands for a refund. I told them I would mail it back to them so they could see it was dead and wouldn't charge. They responded with the same email stating their ridiculous demands. I don't think they even read my email.

• Review fromDanielle G

  Date: 10/03/2023

  This company is completely unprofessional and never ordering from them again!! Ordered several vapes, all arrived on time but one disposable vape came defected, not working. Their policy states they have a guaranteed refund policy for dead on arrival products if notified within 3 days of delivery, which I did. I e-mailed them to let them know, and this was their reply: Dear customer,Thank you for contacting us.Please don't worry, we will re-send you a new product,But in order to arrange a resend for you quickly, we hope you can provide some information to prove that there is a problem with this product, then we can make feedback to the factory and do improvement In order to help us solve the issue, we kindly ask you to provide below details for us here at first:Please provide the ** picture ( serial number ) of the item indicated on the outer packaging Please provide a video to display the issue in detail. Please make sure the video is made in good lighting and at a moderate distance.If the video is more then 2MB, please provide a ******* link of it for us here.We will wait for your information here.Thank you for your cooperation."I uploaded the stupid video to my own ******* channel just to show them how I vape on the item that doesn't work, like I'm some kind of ***** they don't trust, to prove their item doesn't work, so they can resend me a new item like they promised,After I went through all that hassle wasting my own time of making and then uploading the video to get their replacement, they then send me this: "Due to now National Day, the factory has a holiday,so for this item: So Soul SLIMZ BC**** Pro Disposable Vape Kit **** Puffs 11ml SOSO003K05 Strength:5%Flavor:White Gummy Bear We will refund to your store credit account.Please check the refund in your Vapesourcing account in 24 hours." Sorry but I dont care about your holidays you're shipping to AMERICAN customers! If you promise to replace an item then replace it when I send you proof!

• Review fromJohn K

  Date: 07/29/2023

  Found out my underage child ordered unbeknownst to me. Tried to cancel the same day that I found out which happened to be the same day as ordered. They would not allow cancellation, advised that a minor ordered it, but they still insisted that the order was good because they verified with an id. Asked if the id matched the the person, they stated that long as Id was produce the order is good. I also stated that if they had a valid id why would someone order online when they can go to the store to buy it. Cheaper and no shipping cost. No answer. Terrible place that is destroying our youth in this country. Parents beware.