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Business Profile

Auto Financing

Toyota Motor Credit Corporation

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Financing.

About

About This Business

Years in Business: 42

Business Details

Business Started:
10/1/1982
Business Incorporated:
10/4/1982
Type of Entity:
Corporation
Alternate Names:
Toyota Financial Services
Lexus Financial Services
Business Management:
Mr. Michael Groff, President/CEO
Marc Murrin, Customer Service Manager

Additional Contact Information

Principal Contacts
Marc Murrin, Customer Service Manager
Customer Contacts
Mr. Michael Groff, President/CEO
Marc Murrin, Customer Service Manager
Additional Phone Numbers
Other Phone: (800) 826-9467
Other Phone: (800) 392-2968
Other Phone: (310) 468-1310
Other Phone: (714) 256-7100
Other Phone: (714) 256-7153
Other Phone: (818) 597-7200
Other Phone: (818) 597-7217
Other Phone: (800) 874-7050
Additional Websites
lexusfinancial.com/us/en....

Additional Information

Business Categories
Auto Financing, Loans

Latest Reviews

  • Robin H

    "Awful customer **********************. Very rude company, ************************ Even 4 cars later they still are horrible." ... Read full review

  • Lashunda H

    "I have been with Toyota Financial Services for 7 years. I've never been late or missed a payment." ... Read full review

  • Cat I

    "Worst experience of my life to get a lien holder release to move my car on military orders. Constantly changing requirements, refusing to accept valid documentation, losing critical documents, closing tickets without resolution, frequently condescending and demeaning customer service representatives, not forwarding my request to the proper office for over six weeks, all almost caused my vehicle to not be accepted for processing." ... Read full review

View all Reviews

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