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Business Profile

Online Retailer

Ark Junction

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 4 Customer Reviews

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Review Details

  • David A

    Date: 09/16/2024

    This company is a scam.Their product is worthless and their website is misleading as can be. Take a look at their customer reviews about their product.Customers beware this company is selling a worthless product under the guise of investment . I am going to post on every website

    Ark Junction

    Date: 09/17/2024

    Dear *****,We are truly sorry to hear that you feel this way about your recent purchase. At Ark Junction, we strive for complete transparency in all our product descriptions. Our items are clearly marked as silver plated and designed for decorative, gifting, or collecting purposes, and we make it clear that they are not pure silver nor marketed as investment pieces.Regarding your specific concerns, we encourage customers to contact us directly for support, and we offer a 60-day return policy for unsatisfied purchases. We would be happy to assist in resolving this matter for you.We value all feedback and are committed to continuously improving our service.Sincerely,Ark Junction Team

  • dan M

    Date: 07/10/2024

    Tell us what you think! I think you're scammers. The fact that this is silver plated should be posted in large bold print at the top of every description. they are pretty so you get one star. Scammers

    Ark Junction

    Date: 07/12/2024

    Thank you for sharing your feedback with us. We are sorry to hear that you are not satisfied with our product information.


    Wed like to emphasize that our product descriptions clearly state that our bars are silver plated and intended for collecting, gifting, or decorative use. We aim to provide as much detail as possible to ensure our customers are well-informed about our products.


    It appears we could not locate any order associated with the email address provided in this review. If you have any further questions or need assistance, please do not hesitate to reach out to our customer support team at ************************************************************.


    We appreciate your understanding and are here to help with any concerns you may have.
    Best regards,

  • Roger f

    Date: 06/05/2024

    If i couldi would leave 0 stars. Make sure you read everything. The 10oz bars are silver plated. NOT PURE SILVER

    Ark Junction

    Date: 06/06/2024

    Thank you for your feedback. We apologize for any confusion regarding our products. As stated on our website and product descriptions, we are an art crafts and collectibles company, and our products are silver plated, intended for collecting, gifting, or decorative purposes. If you are unsatisfied with your purchase, we offer a 60-day return policy.

    We are pleased to inform you that we have already interacted with you and agreed upon a resolution. Thank you for bringing this to our attention.

  • Timothy M

    Date: 03/06/2024

    Silver plated junk! They lie and misrepresent their products. Do not give them any money. I know. The hard way

    Ark Junction

    Date: 03/07/2024

    Dear *******,We're sorry to hear about your dissatisfaction with our silver-plated bars. We want to clarify that these are intended for decorative or collection purposes, as stated on our website.To address your concerns, we've fully refunded all three of your orders, despite exceeding our 60-day return policy. We value your feedback and take it seriously.While we understand your decision not to continue shopping with us, we kindly ask that you refrain from negative comments, as they may not reflect the experiences of our many satisfied repeat buyers.We apologize for any inconvenience and appreciate your understanding.Sincerely,

Ark Junction is NOT a BBB Accredited Business.

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