Reverse Mortgages
United Advocacy CounselingAbout
This business has 1 alert
Important information
- Advertising Review:
On October 4, 2024,BBB Serving Los Angeles and Silicon Valley requested that the businesssubstantiate, modify, or discontinue claims on the company's website, https://united-advocacy.com/. The business advertises “We guaranteeyour satisfaction,” result claims, client testimonials, and associations with LosAngeles Bankruptcy Forum, Super Lawyers, 10bestdebt.com, AV PreeminentMartindale-Hubbell Lawyer Ratings, Avvo, and USDA Approved Lender.
The business alsoadvertises the following organizations on their website with little to nocontext: Citi Mortgage, HSBC, Wells Fargo, US Bank, Greentree Mortgage company,LoanCare, and Freedom Mortgage.
BBB challenged these claims based on the following BBB Codes of Advertising:
1. Basic Principles of the Code - https://www.bbb.org/code-of-advertising#Basic_Principles_Of_The_Code
20. Warranties or Guarantees - https://www.bbb.org/code-of-advertising#Warranties_Or_Guarantees21. Layout andIllustrations - https://www.bbb.org/code-of-advertising#Layout_And_Illustrations
34. ClaimedResults - https://www.bbb.org/code-of-advertising#Claimed_Results
As of October 29, 2024, the business has failed to respond to our request forsubstantiation, modification, or discontinuation of the advertised claims.
Business Details
- Local BBB:
- BBB of Los Angeles & Silicon Valley
- BBB File Opened:
- 7/12/2024
- Business Management:
- Customer Service
Additional Contact Information
- Principal Contacts
- Customer Service
- Customer Contacts
- Customer Service
Additional Information
- Business Categories
- Reverse Mortgages
Latest Reviews
Kevin k
"*** charged me 1650 dollars to get a 2 percent loan from **************** under the cares act they lied to me about the cares act which expired the loan amount I would pay and the number of years I would pay every thing they said is a lie and now you can't get thru to them they disappeared"
Marc D
"Absolutely horrible experience - I sent them $2800 because they guaranteed me that I will be able to lower my interest rate to 3%. Initially - they were very nice & professional." ... Read full review
Robert F
"So like all the other reviews I also had issues with this ************** Everything seamed legit until after sending in first retainer payment $925 started having issues questioning when second payment would be made and if payment sent was drawn from my checking account. Then tried to get on the site to check on status kept stating been logged off could never get on it after several emails was told they needed to get in contact with there IT **** to be addressed." ... Read full review
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