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Business Profile

Retail Shoes

Softsfeel

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Retail Shoes.

About

Important information

  • Advertising Review:

    On April 3, 2023, BBB Serving Los Angeles and Silicon Valley requested that the business substantiate, modify, or discontinue claims on the company's website, https://www.softsfeel.co. The business advertises the following claims: 

    - “Only 10 item(s) left in stock!,” “Only 7 item(s) left in stock!,” and all similar representations 

    - “Second Anniversary Sale” 

    - “Up To 50% Off”


    BBB challenged these claims based on the following BBB Codes of Advertising:
    1. Basic Principles of the Code - 
    https://www.bbb.org/code-of-advertising#Basic_Principles_Of_The_Code
    9. Sales - https://www.bbb.org/code-of-advertising#Sales

    11. "Up to" price savings claims - https://www.bbb.org/code-of-advertising#Up_To_Price_Savings_Claims

    As of April 26, 2023, the business has failed to respond to our request for substantiation, modification, or discontinuation of the advertised claims.

About This Business

Years in Business: 3

Business Details

BBB File Opened:
3/16/2023
Business Started:
5/11/2022

Additional Contact Information

Additional Email Addresses
Sales: Email this Business
Technical Support: Email this Business
Customer Service: Email this Business

Additional Information

Business Categories
Retail Shoes

Latest Reviews

  • Chelsea K

    "Company posts fake reviews of their shoes. Photoshopped images that are clearly fake." ... Read full review

  • Julie M

    "I see they say they're from ********** but my tracking site said "received at domestic port". So I'm thinking they aren't located in the ***." ... Read full review

  • Donna H

    "I purchased a pair of shoes from this company, on their website they say the shoes are standard fit but when I received the shoes which were to be a size 10, they were obviously not a size 10 just by looking at them and they were completely made of a hard plastic. To top it off the shoes came from ***** and were delivered to my house by a woman with several children in the vehicle and one of the children placed the package at my door." ... Read full review

View all Reviews

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