Hair Weaves
Julia HairAbout
Important information
- Advertising Review:
On February 17, 2023, BBB Serving Los Angeles and Silicon Valley requested that the business substantiate, modify, or discontinue claims on the company's website, https://www.juliahair.com. The business appears to advertise an inconsistent return policy. For example, the business advertises:
- “30 Days Free Return”
- “15 Days no reason return/exchange” and “15 Days Return Policy
Your satisfaction is our power. We support 15 days no reason return policy.”The business also advertises the following claims:
- “Julia hair only purchases raw hair materials from formal channels, and all products are tested by a large number of strict scientific experiments, which conform to the relevant provisions of the national quality inspection to ensure product quality.”
- “Inspection Report”
- “Over 99.7% 5 Star Reviews”- “Flash Sale”
- “Huge price drop flash sale!” & timer
- “Time Limited Flash Sale
Up To 60% Off
First Come, First Served”
- “Top Sale”- “Quality Guarantee”
BBB challenged these claims based on the following BBB Codes of Advertising:
1. Basic Principles of the Code - https://www.bbb.org/code-of-advertising#Basic_Principles_Of_The_Code
9. Sales - https://www.bbb.org/code-of-advertising#Sales
20. Warranties or Guarantees - https://www.bbb.org/code-of-advertising#Warranties_Or_Guarantees21. Layout and Illustrations – https://www.bbb.org/code-of-advertising#Layout_And_Illustrations
As of March 13, 2023, the business has failed to respond to our request for substantiation, modification, or discontinuation of the advertised claims.
Business Details
- Local BBB:
- BBB of Los Angeles & Silicon Valley
- BBB File Opened:
- 6/25/2020
Additional Information
- Business Categories
- Hair Weaves
Latest Reviews
Trevon H
"I paid ****** for hair from them then paid to have hair installed and the hair last 2 days, it tangles so BAD in the back it sheds NOT 100% human hair as they claim. Impossible to get someone to give me a refund ." ... Read full review
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