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Business Profile

General Contractor

Handyman Connection of Mountain View

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review frommagdy m

    Date: 01/26/2024

    This business advertises false promise to guarantee their work I agreed to do some remodeling since 11-2023 at my apartment in mountain view - the promised work -not complete and some done wrongly ex . faulty hazardous electric switchs , water faucets - not sealed and leaky shelves installed -not secure -- etc.. ----after they got their payments they fail to respond to my concerns - I tried calling the involved persons - and found out that their game is to address my concern to someone else-- finally on 11-25-2023 - they send me e-mail stating they are willing to send someone to check on what was not finished and faulty - they request to charge additional $ 175 /Hour + and added fee just for the cost of the time of checking on their faulty and incomplete work in summery = please help

    Handyman Connection of Mountain View

    Date: 01/29/2024

    I am sorry that you are not satisfied with our work. I have sent you a proposal for repairs without charge and am waiting for your response. Handyman Connection warranties our craftsmanship for one year, and I will work with you to ensure that everything within the scope of work we did is to your satisfaction.

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