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Important information

• Advertising Review:

  On August 2, 2022, BBB requested Muddy Mat to modify, substantiate, or discontinue claims on their website that read, "70% OFF EXPIRES TODAY", "Satisfaction Guarantee", and "Best Home Doormat". The business also claims to have been featured in major media outlet magazines. Advertisers must be prepared to substantiate such claims per BBB's Code of Advertising. 
  
  BBB's Code of Advertising 9 states, retailers can advertise “sales” where they are offering a significant reduction in price for a limited period of time. At the end of the sale period, retailers can, in good faith, convert the sale price to a new regular price if they no longer claim a savings.
  BBB's Code of Advertising 20 states, When using the term “warranty” or “guarantee” the advertiser should clearly and conspicuously include a statement that the complete details of the warranty can be seen prior to the sale which could include putting it on the seller’s website. Advertisers should disclose any material limitations on a "satisfaction guarantee" or "money back guarantee" and define, for consumers, the meaning of claims such as "lifetime guarantee." 
  BBB's Code of Advertising 30 states, advertisers should ensure that testimonials and endorsement are not misleading and represent the current opinion of the endorser. A consumer endorser’s experience should reflect what users generally achieve, unless there is a clear and conspicuous disclosure of what the expected results will be. Advertisers should not include claims in testimonials that they themselves cannot make and support. 
  
  As of August 30, 2022, the business has not responded to BBB's request.