Reviews

Review Details

• Review fromIrakli T

  Date: 03/28/2025

  I hired Baytech Digital in 2024 to help grow my construction business through SEO and digital marketing. I paid over $12,000, not including additional ****** Ads spend. I was hopeful based on their initial presentation and believed I was making a smart investment.Unfortunately, after nearly a year of working together, I saw little to no return. My websites **************** remained low, and I didnt receive any qualified leads. A third-party SEO audit revealed thousands of low-quality backlinks and signs of Black Hat SEO practices, which Ive since learned can actually harm a websites reputation more than help it. These tactics focus on quantity over quality often creating spammy links rather than attracting real customers.When I raised these concerns, I was told everything was normal and to be patient. After months of trying to resolve the situation respectfully, I ultimately decided to cancel services. I asked for some form of accountability or refund, but was met with legal disclaimers and a demand for further payment instead.This has been an expensive and frustrating experience, and Im now working with a new agency to repair the damage and try again.I'm sharing this review in the hope that it helps other business owners ask the right questions before committing to a long-term marketing relationship.

  Baytech Digital, Inc

  Date: 04/04/2025

  Baytech Digital fulfilled all contracted services with professionalism, transparency, and consistent communication. Our scope of work included SEO strategy and implementation, local SEO, email marketing, ****** Ads setup and management, content development, and ongoing performance monitoring. Each phase of the project was presented clearly, approved by the client, and supported by regular updates and reporting. At no point was the websites reputation harmedin fact, our efforts resulted in measurable improvements, including increased website traffic and 139 inbound business inquiries.The allegation of black hat SEO is not only false but also deliberately misleading. The client cited ****** backlinks based on a third-party SEO tool that aggregates old and duplicate data. The actual list he provided contained far fewer entries and did not reflect the scope of our work. Our SEO approach followed industry best practices, including the creation of branded business profiles and original content to ethically enhance online visibility.Throughout the engagement, we remained responsive and solution-oriented. To support a long-term relationship, we proactively offered five (5) additional months of service at no charge. The client declined and instead requested six months of free service plus a partial refunddespite all agreed-upon deliverables being completed and approved. Concerns were only raised at the conclusion of the work, coinciding with the next scheduled installment for *************** At that point, the client requested a full refund and retroactively labeled our services as black hat, a claim inconsistent with the work delivered and prior approvals. In fact, It also became clear that he planned to reallocate his budget to a significantly lower-cost agency offering a reduced scope of services. While we regret the clients decision, we stand by the quality, ethics, and value of the work performed. Our team remains committed to long-term client success, transparent communication, and industry-standard digital strategies.We respectfully request BBBs review of these facts and consideration for the removal of this misleading and unsupported complaint.