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Business Profile

Web Hosting

TuneIn

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1/5 stars

Average of 2 Customer Reviews

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Review Details

  • Review fromKitt B

    Date: 10/07/2024

    Have had tunein radio for a few years and paid $99 a year for an ad free service and for a while it was mostly ok. Now, even with a paid subscription for no ads, advertisements have gotten very numerous, sometimes lasting over 3 minutes. **************** aftrr making numerous demands of even recording the commercials is ridiculous and has been a time drain. I would not reccommend this comoany.

    TuneIn

    Date: 10/10/2024

    Thanks for your review! We understand that you have been seeing ads on your end, however, we were never able to see a confirmation from you that you were listening to our commercial-free stations (they usually have a badge on their logo). Getting recordings are a really helpful way for us to identify if the user is actually listening to the correct commercial-free content or not. We apologize for making these requests. We're very sorry to see you go! Please know that we have refunded your last charge.
  • Review fromTAYA S

    Date: 01/02/2023

    NEVER HEARD OF THIS COMPANY AND I HAVE A CHARGE OF ****** ON MY BANK CARD. THERE IS NO A WORKING PHONE NUMBER. THESE FOLKS ARE SCAMMERS AND WORST OF THE WORST

    TuneIn

    Date: 01/03/2023

    Hello ****, thanks for your feedback. I see one of our agents already responded to your email with help on how to cancel your subscription and get a refund for your TuneIn account with username "greenhousemagic207" and the email address you have listed here and emailed us from. If you do not recognize the charges we advise also letting your bank know. We were happy to help you cancel and ************, please feel free to reply to the agent how helped you or email us anytime at ********************************** if you require further assistance, we reply to everyone within 24 hours. Happy new year and thank you for contacting TuneIn.

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