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About

About This Business

Vacatia, Inc. offers real-time rental listings, instant booking, and guest care for resort residences

BBB Accredited Since: 11/20/2013

Years in Business: 12

Products and Services

Our sole mission is to help families find a resort residence.

Photos and Videos

Business Details

BBB File Opened:
9/30/2013
Business Started:
9/4/2013
Business Started Locally:
9/4/2013
Business Incorporated:
8/8/2012
Type of Entity:
Corporation
Business Management:
Ms. Caroline Shin, Manager
Ms. Tonya Lee, Client Service Specialist
Number of Employees:
40

Additional Contact Information

Principal Contacts
Ms. Caroline Shin, Manager
Customer Contacts
Ms. Tonya Lee, Client Service Specialist
Additional Email Addresses
Sales: Email this Business
Technical Support: Email this Business

Additional Information

Payment methods

Credit cards (Visa, MC, Discover, Amex, Diner's Club, JCB)

FlexPay (2-4 interest free payments prior to free cancellation period)

Can apply for up to 12 monthly installments (via Bread)

Amazon Payments

Apple Pay

Other Resources
Bureau of Real Estate
1515 Clay St Ste 702
Oakland CA 94612
Phone Number: (510) 622-2552
http://www2.dre.ca.gov/PublicASP/pplinfo.asp?License_id=

Latest Reviews

  • Dennis M

    "This business - the management and the resorts - are in total disarray. They are completing mergers and projects that owners are supposed to vote on and doing them anyway." ... Read full review

  • mary b

    "poorly run company with no integrity, I had a timeshare with *****************, it was cheap, and even though the place is a dump, it had old-time charm, they sold out to Vacatia, who raised the maintenance fees from about 300 per year to over **** dollars, then they tried to double charge me and extra 500 dollars last May 2021, this year they want ******* so they can put money in the bank for their future repairs, mind you, you can rent a room her for as low as ***** per nite. The website does not work properly, they don't answer their phones most of the time." ... Read full review

View all Reviews

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